Child Support Specialist 1

State of West Virginia; Wayne (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

State of West Virginia, Bureau for Child Support Enforcement, is seeking an entry-level Caseworker in Wayne County. The role provides formal classroom and on-the-job training to develop familiarity with child support laws, policies, and programs.

You will perform initial notice, case development, and support the attorney with case preparation. Under supervision, you’ll gain skills to manage a caseload, locate parents and assets, calculate obligations, and respond to customer inquiries while

Qualifications

• Bachelor’s degree required; substitution with paralegal or legal secretarial training for two years.
• Full-time or equivalent part-time paid experience in a legal setting with research, reading and interpreting laws, and assisting in file preparation under supervision.
• Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Experience as an Economic Service Worker or Family Support Specialist.
• One year of substitute training/experience allowed for every 30 semester hours.
• May require a valid driver’s license and vehicle availability.
• One year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for required training.

Responsibilities

• Under supervision, performs entry-level child support case work and processes cases through location, notice, and enforcement steps.
• Acquires knowledge to independently manage a caseload in child support enforcement and familiarize with agency policy and laws.
• Researches statutes, court opinions, rules and regulations; reviews public documents and interviews customers.
• Prepares case files for the BCSE Attorney and responds to customer service inquiries; composes routine correspondence and maintains confidentiality.
• Probationary period is twelve months; work is conducted in Wayne County.

Skills

Legal research

Case management

Customer service

Interviewing

Documentation

Education

Bachelor’s degree from an accredited college or university

Job description

Nature of Work

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information.

This posting is for a Caseworker. This Position is located in Wayne County.

Minimum Qualifications

• Training: Bachelor’s degree from an accredited college or university.


• Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training.


• Full-time Or Equivalent Part-time Paid Experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney.


• Full-time Or Equivalent Part-time Paid Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.


• Full-time Or Equivalent Part-time Paid Experience as an Economic Service Worker or Family Support Specialist.


• Any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.


• Special Requirement: May be required to have a valid driver’s license and availability of a vehicle for continuous use.


• To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience.

Other Information

Probationary period is twelve (12) months.

State employment offers a variety of benefits.