Impactful Child Support Investigator (CSO III–IV)

State of Texas; Texas; On-site; USD 42,000 - 66,000; Full time

Job summary

The Office of the Attorney General's Child Support Division (CSD) in Texas seeks Child Support Officers to conduct investigations, locate absent parents, establish paternity, and obtain court orders for support and health care coverage. They will enforce orders, respond to inquiries, and promote parental involvement while collaborating with state agencies.

CSOs work in a team to support Texas families, providing strong customer service and clear communication, with opportunities for growth

Qualifications

• Graduation from high school or equivalent required.
• Bachelor's degree from an accredited college or university; experience in related fields may substitute for the required education on a year-for-year basis.
• One year of full-time experience in related fields such as full-time Child Support Program, credit collections, investigations, legal support, customer service, or IV-A eligibility specialist.

Responsibilities

• Conduct detailed investigations to locate absent parents.
• Assist in establishing paternity.
• Obtain court orders for financial support and health care coverage for children.
• Enforce child support orders and respond to customer inquiries.
• Promote emotional involvement of both parents in their childrens lives.
• Collaborate with state agencies and community organizations to serve Texas families.

Skills

Interviewing

Negotiation

Customer service

Data entry

Oral/written communication

Time management

Education

Bachelor's degree

Four-year college degree

High school diploma

Job description

The Office of the Attorney General's Child Support Division (CSD) in Texas seeks Child Support Officers to conduct investigations, locate absent parents, establish paternity, and obtain court orders for support and health care coverage. They will enforce orders, respond to inquiries, and promote parental involvement while collaborating with state agencies.

CSOs work in a team to support Texas families, providing strong customer service and clear communication, with opportunities for growth