Child Support Enforcement Specialist (Baton Rouge Region)

State of Louisiana; Baton Rouge (LA); On-site; USD 29,000 - 36,000; Full time

Job summary

Louisiana Department of Children and Family Services in Baton Rouge, LA is seeking a CSE Specialist to administer the Child Support Enforcement program and ensure parents fulfill financial and medical support obligations.

You will handle high-complexity cases, interpret policies, and provide technical guidance to staff, working closely with courts and district attorneys to serve families. A valid driver’s license and background clearances are required.

Qualifications

• Five years of experience in child support enforcement or six years in any field plus two years in child support enforcement.
• Bachelor's degree plus two years in child support enforcement; or a master's degree plus one year in child support enforcement.
• Experience substitutions allowed: 30 semester hours = 1 year of experience, max 120 semester hours = 4 years.

Responsibilities

• Completes and processes new applications and cases while maintaining a caseload of high complexity.
• Interprets and applies CSE policy and federal/state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Trains, mentors, and evaluates analysts and support staff.
• Works with judges, court personnel, district attorneys, and sheriffs to provide services to families.

Skills

CSE experience

Education

Bachelor's degree

Master's degree

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the East Baton Rouge Parish Child Support Enforcement Office in Baton Rouge, Louisiana.

This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.

• Five years of experience in child support enforcement; OR
• Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR
• A bachelor's degree plus two years of experience in child support enforcement; OR
• A master's degree plus one year of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Completes and processes new applications and cases while maintaining a caseload of the highest complexity.
• Interprets and applies CSE policy and federal and state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Conducts formal case reviews to ensure accuracy and timeliness.
• Trains, develops, mentors, and evaluates analysts and support staff.
• Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
• Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. Functions as the agency leader in court.
• Performs other duties as assigned for the smooth operation of the Department.

Position-Specific Details

Work Location: This vacancy is located in the East Baton Rouge Parish Child Support Enforcement office in Baton Rouge, Louisiana.

Compensation: CSE Specialist position has a Special Entrance Rate (SER): $22.76/hour.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made: Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.

NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

Must possess a valid driver's license & access to a personal vehicle before appointment.

Contact Information

For further information about this vacancy, contact:

Brittney Gunter

Department of Children and Family Services

[e-mail]

DCFS is an "Equal Opportunity Employer", and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.