Lead Child Support Enforcement Specialist

State of Louisiana; Alexandria (LA); On-site; USD 26,000 - 37,000; Full time

Job summary

State of Louisiana—Department of Children and Family Services (Alexandria office) seeks a CSE Analyst to administer the Child Support Enforcement program and ensure compliance with federal/state laws.

You will interpret policies, process complex cases, and collaborate with judges and court personnel to support families. The role demands experience in child support enforcement and adherence to background checks and agency guidelines.

Qualifications

• Five years of experience in child support enforcement; OR six years of full-time work experience in any field plus two years of experience in child support enforcement; OR a bachelor’s degree plus two years of experience in child support enforcement; OR a master’s degree plus one year of experience in child support enforcement.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• The official job specifications for this role, as defined by the State Civil Service, can be found here.

Responsibilities

• Completes and processes new applications and cases while maintaining a caseload of the highest complexity.
• Interprets and applies CSE policy and federal and state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Conducts formal case reviews to ensure accuracy and timeliness.
• Trains, develops, mentors, and evaluates analysts and support staff.
• Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
• Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. Functions as the agency leader in court.
• May perform additional duties as assigned.

Education

Bachelor’s degree + two years of experience in child support enforcement

Master’s degree + one year of experience in child support enforcement

Five years of experience in child support enforcement

Job description

State of Louisiana—Department of Children and Family Services (Alexandria office) seeks a CSE Analyst to administer the Child Support Enforcement program and ensure compliance with federal/state laws.

You will interpret policies, process complex cases, and collaborate with judges and court personnel to support families. The role demands experience in child support enforcement and adherence to background checks and agency guidelines.