Child Support Caseworker I: Enforcement & Resolution

Montgomery County, OH; Dayton (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Montgomery County in Dayton, Ohio seeks a CSEA Enforcement/Legal Division caseworker to perform child support casework, answer calls, and serve as first-contact customer-resolution specialist. You will verify SETS data, manage court-ordered support information, and handle referrals to related units.

The role involves attending hearings, preparing summaries, and cooperating with attorneys and officials. A related degree or years of experience in social services or family support is required.

Qualifications

• Bachelor's Degree (B.A. or B.S.) in Social Services, Human Services, Liberal Arts, Business, or closely related field.

Responsibilities

• Perform child support casework functions and first-contact customer service in call center or office environment.
• Verify SETS data accuracy, update court-ordered child, medical, and spousal support information, and review SETS alerts.
• Attend hearings, prepare summaries, refer to attorneys, and cooperate with law enforcement and governmental officials.

Job description

Montgomery County in Dayton, Ohio seeks a CSEA Enforcement/Legal Division caseworker to perform child support casework, answer calls, and serve as first-contact customer-resolution specialist. You will verify SETS data, manage court-ordered support information, and handle referrals to related units.

The role involves attending hearings, preparing summaries, and cooperating with attorneys and officials. A related degree or years of experience in social services or family support is required.