Child Support Case Manager — Make a Real Impact

YOUNGWILLIAMS INC; Chattanooga (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

YOUNGWILLIAMS INC is seeking a Child Support Specialist to provide full services through all stages of the child support process. The role involves interviewing customers to determine service needs, locating and collecting required information, and ensuring timely progress in case management to establish or enforce orders.

The position requires a High School Diploma or GED, with a preference for 1 year of related experience in human services or child support, and familiarity with office

Qualifications

• Interviews customers to identify service needs and next steps.
• Experience in human services or child support is preferred.
• Familiarity with an office environment and automated systems.

Responsibilities

• Initiates locate procedures for addresses, employment, and assets.
• Obtains and processes information to establish orders.
• Conducts interviews with customers on support and payments.
• Accesses state systems and internet resources for case information.
• Prepares legal/administrative documents for review and approval.
• Identifies remedies for enforcement of orders.
• Maintains confidentiality and security of case information.

Skills

Interviews

Case management

Communication

Education

High School Diploma or GED

Tools

Automated systems

Job description

YOUNGWILLIAMS INC is seeking a Child Support Specialist to provide full services through all stages of the child support process. The role involves interviewing customers to determine service needs, locating and collecting required information, and ensuring timely progress in case management to establish or enforce orders.

The position requires a High School Diploma or GED, with a preference for 1 year of related experience in human services or child support, and familiarity with office