Child Care Eligibility Specialist - Hybrid Support

Child Development Associates; San Diego (CA); Hybrid; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical/Dental/Vision

FSA

Holidays, Sick Time, Vacation

401(k) Plan

Employee Assistance Program

Disability insurance

Life Insurance

Training opportunities

Job summary

Child Development Associates is seeking a Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program in Kearny Mesa, CA. This non-educational, administrative role focuses on eligibility interviews, enrollment, verification, and regulatory compliance to support families with childcare services.

You will educate parents, maintain documentation, and provide timely referrals while building trust and maintaining confidentiality.

Qualifications

• Experience with eligibility processes and family services preferred.
• Ability to navigate policies and maintain confidentiality.
• Strong communication and documentation skills.

Responsibilities

• Explain CDA childcare programs to parents and assess eligibility.
• Enroll families and process changes in compliance with regulations.
• Maintain documentation and verifications for eligibility.
• Track eligibility and generate reports as required.
• Calculate family fees and manage updates to accounts.
• Respond professionally to clients and staff, meeting deadlines.
• Keep family files organized to support accurate eligibility records.
• Participate in trainings, meetings, and community outreach.

Skills

Clerical skills

Administrative skills

Computer skills

Bilingual (Spanish)

Education

Associate degree in administration

Tools

Microsoft Office

Job description

Child Development Associates is seeking a Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program in Kearny Mesa, CA. This non-educational, administrative role focuses on eligibility interviews, enrollment, verification, and regulatory compliance to support families with childcare services.

You will educate parents, maintain documentation, and provide timely referrals while building trust and maintaining confidentiality.