Hybrid Child Care Eligibility Specialist | Help Families

CDA; San Diego (CA); Hybrid; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Flexible Spending Account

Paid Holidays, Sick Pay, Vacation

401(k) Plan with Employer Contribution

Employee Assistance Program

Job summary

Child Development Associates, Inc. (CDA) is seeking a diligent Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program.

You will conduct eligibility interviews, enroll families, process changes, and ensure compliance with regulations, while guiding families with available resources. You will build strong relationships, deliver timely services, and maintain accurate documentation.

Qualifications

• Strong clerical, administrative and computer skills.
• Valid auto registration and insurance; driving may be required.
• Occasional driving to meet with parents or for training.

Responsibilities

• Provide and explain CDA's childcare programs to parents who walk-in or call; educate on admission and/or continued eligibility requirements.
• Provide relevant and timely resource and referrals as needed.
• Conduct enrollment/recertification appointments; process eligibility status changes; maintain documentation and verification requirements.
• Request updated documentation for continual compliance, and process changes within timelines via correspondence, computer updates, personal inquiries and verifications.
• Track and monitor eligibility and status on families receiving childcare services; submit reports as needed.
• Calculate income and determine family fees, following up on all changes as needed.
• Initiate prompt and professional responses to clients, co-workers, and other individuals while delivering timely services; continually prioritize workload to ensure deadlines are met.
• Maintain organization of family files to create an accurate paper trail showing eligibility for childcare services provided.
• Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings

Skills

Clerical skills

Administrative skills

Computer skills

Education

Associate degree (administration/human services/business)

Job description

Child Development Associates, Inc. (CDA) is seeking a diligent Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program.

You will conduct eligibility interviews, enroll families, process changes, and ensure compliance with regulations, while guiding families with available resources. You will build strong relationships, deliver timely services, and maintain accurate documentation.