Child and Adolescent Service Coordinator

Human Services Administration Organization; Pittsburgh (Allegheny County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off and holidays

Health benefits

401(k) matching

Mileage reimbursement

Job summary

The Human Services Administration Organization in Pittsburgh, PA is seeking a Child and Adolescent Service Coordinator to provide service coordination for behavioral health, juvenile justice, and educational supports. This full-time role emphasizes client advocacy, case management, and collaboration with families and community partners.

As a hybrid position, you will conduct assessments, develop and update service plans, and maintain documentation in line with confidentiality and program

Qualifications

• Bachelor’s degree in a relevant field is required.
• 2 years of experience in a behavioral health or community service setting.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, capable of working independently and in a multidisciplinary team.
• Demonstrated cultural competence and ability to work with diverse populations.

Responsibilities

• Serve as the Single Point of Accountability (SPA) for clients and families, primary contact and advocate for services.
• Build and maintain relationships with clients through outreach and engagement.
• Develop comprehensive service plans tailored to individual strengths and needs, updating as necessary.
• Coordinate care across providers including behavioral health, education, and community resources.
• Maintain monthly face-to-face contact with clients and ensure services align with program standards.

Skills

Organizational skills

Communication

Cultural competence

Client advocacy

Multi-disciplinary teamwork

Education

Bachelor's degree in Social Work, Psychology, Education, Criminal Justice, or related field

Job description

Child and Adolescent Service Coordinator

Location: Pittsburgh, PA

Job Type: Full-Time Department: Human Services Administration Organization

About Us: At the Human Services Administration Organization (HSAO), we are dedicated to improving lives by offering comprehensive service coordination for individuals involved in behavioral health, juvenile justice, and educational systems. Our team-oriented approach ensures that clients and families receive the support they need to build on their strengths, overcome challenges, achieve long-term recovery and success.

Key Responsibilities:

Client Support and Case Management

• Serve as the Single Point of Accountability (SPA) for clients and families, acting as the primary contact and advocate for services.
• Build and maintain enduring relationships with clients through persistent outreach and engagement.
• Develop comprehensive service plans tailored to individual strengths and needs, regularly updating and adjusting as necessary.
• Coordinate care across various providers, including behavioral health, drug and alcohol services, educational supports, and community resources.
• Maintain monthly face-to-face contact with clients, ensuring services are provided in line with program standards.

Collaboration and Advocacy

• Work closely with families, probation officers, educational staff, and community providers to address non-academic barriers to learning and promote recovery.
• Facilitate interdisciplinary team meetings and court service plans, providing follow-up and ensuring continuity of care.
• Act as an advocate for clients, helping remove systemic barriers, resolving issues, and fostering full inclusion within their community.

Documentation and Compliance

• Complete assessments, service plans, and case notes within specified timeframes, ensuring all documentation complies with state and agency regulations.
• Maintain accurate records of all interactions, including family meetings, service linkages, and follow-up activities, in electronic health records.
• Comply with HIPAA confidentiality policies and participate in regular audits and program evaluations.

Professional Development

• Participate in ongoing training and development opportunities, staying updated on best practices and trends in mental health, juvenile justice, and service coordination.
• Attend school-based meetings and offer educational advocacy as needed, ensuring clients have the support they need to thrive.

Required Skills and Qualifications:

• Bachelor’s degree in Social Work, Psychology, Education, Criminal Justice, or a related field
• 2 years of experience in a behavioral health or community service setting
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to work independently and as part of a multidisciplinary team.
• Demonstrated cultural competence and the ability to work with diverse populations.

Additional Requirements:

• Valid Pennsylvania driver’s license with access to a reliable vehicle.
• Current auto insurance that meets minimum collision coverage requirements.
• Act 33, Act 34, and FBI Clearances (including Institutional Clearances if working with incarcerated individuals).
• Ability to complete required onboarding training within 30 days of hire.

Work Conditions and Benefits:

• $24.52 per hour
• Full-time position (40 hours per week), with occasional evening or weekend hours to meet client needs.
• Hybrid work model: Field-based with the option to complete administrative tasks remotely.
• PTO and Holidays: 18 days of paid time off, 5 sick days, and 1- holidays annually
• Health Benefits: Medical, Dental, Vision Insurance, and Health Reimbursement Account (HRA).
• 401(k) Matching Program
• Mileage and parking reimbursement for travel during work hours.

Why Join Us?

At HSAO, we are committed to empowering individuals and families to overcome challenges and achieve their full potential. We offer a supportive, dynamic environment where your work makes a tangible difference in the community. If you are passionate about service coordination and looking to grow within a collaborative team, we encourage you to apply today.