Chief Wholesale Lending Operations & Enablement

Truist; Greensboro (NC); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid vacation and sick days

Job summary

Truist is seeking a senior leader to head Wholesale Lending and Sales Enablement Service Delivery in the Greensboro area. The role drives end-to-end operational delivery across origination support, documentation, funding, booking, and servicing with emphasis on modernization and risk governance.

The candidate will partner with senior business, technology, and control leaders to build a high-performing, diverse team across onshore and offshore locations, aligning delivery with strategic goals and

Qualifications

• 15+ years of large-scale operations leadership experience.
• Experience driving AI/automation initiatives and process modernization.
• Strong ability to engage senior stakeholders and influence outcomes.

Responsibilities

• Define strategic direction for Wholesale Lending and Sales Enablement Service Delivery.
• Oversee selection and enhancement of processes, systems, and tech solutions to improve efficiency and risk management.
• Lead and develop onshore/offshore teams with a focus on succession and diversity.

Skills

Leadership

Strategic planning

Stakeholder management

Analytical thinking

Change management

Education

Bachelor’s degree in business/Accounting/related

Job description

Truist is seeking a senior leader to head Wholesale Lending and Sales Enablement Service Delivery in the Greensboro area. The role drives end-to-end operational delivery across origination support, documentation, funding, booking, and servicing with emphasis on modernization and risk governance.

The candidate will partner with senior business, technology, and control leaders to build a high-performing, diverse team across onshore and offshore locations, aligning delivery with strategic goals and