Chief Venue Operations & Events Leader

Legends Global; Mesa (AZ); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global, based at Mesa Convention Center in Mesa, AZ, is seeking an Director of Operations to lead all facility and event operations, ensuring every event meets the highest standards of safety, efficiency, and guest experience.

You will manage engineering, building, technical services, public safety, security, custodial, and parking, while partnering with the GM on strategic capital planning and long-term performance.

Qualifications

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related field preferred.
• 7–10+ years of progressive experience in venue, facility, or event operations within arenas, convention centers, amphitheaters, or similar environments.
• 3–5+ years of leadership experience managing cross-functional teams.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Direct and oversee all aspects of venue operations, including Engineering, Building & Grounds, Technical Services, Public Safety, Security, Custodial Services, and Parking.
• Coordinate operational activities with internal departments, promoters, clients, and third-party vendors to ensure facility readiness and successful execution of all events.
• Establish and maintain operational standards, policies, and procedures to ensure consistency, efficiency, and compliance.
• Oversee the maintenance and integrity of the physical plant, including all systems, equipment, and infrastructure.
• Lead the development and execution of annual operating and capital budgets, including long-term planning for repairs and improvements.
• Drive a culture of safety, ensuring compliance with all applicable laws, codes, and regulations, including OSHA and fire/life safety standards.
• Partner with the General Manager and ownership group on operational strategy, capital planning, and long-term venue performance.
• Monitor KPIs related to operations, event execution, and guest experience, implementing continuous improvement.

Skills

Organizational skills

Prioritization

Communication skills

Staff supervision

Professional presentation

Education

Bachelor’s degree in Facility Management

Engineering

Business Administration

Related field

Tools

Microsoft Office

Excel

Job description

Legends Global, based at Mesa Convention Center in Mesa, AZ, is seeking an Director of Operations to lead all facility and event operations, ensuring every event meets the highest standards of safety, efficiency, and guest experience.

You will manage engineering, building, technical services, public safety, security, custodial, and parking, while partnering with the GM on strategic capital planning and long-term performance.