Chief Services Architect for Global Growth (Remote)

Toptal; New York (NY); Remote; USD 300,000 - 420,000; Full time

Job summary

A global technology services company is seeking a CEO, Head of Global Services to lead growth and operational excellence. This remote role requires 10+ years of experience in managing complex services and a proven track record in strategic leadership. The successful candidate will build operational frameworks and collaborate across functions to deliver exceptional client outcomes. Ideal for adaptable leaders with strong problem-solving skills.

Qualifications

• 10+ years of progressive leadership experience in managing complex service organizations.
• Proven track record of leading multi-service line operations with P&L accountability.
• Experience at a technology or hyper-growth company preferred.

Responsibilities

• Build and own the vision, strategy, and execution plan for Toptal’s services function.
• Define the organizational structure and leadership model for the Services teams.
• Provide hands-on operational leadership with rigor and accountability.

Skills

Strategic thinking

Problem-solving

Operational leadership

Cross-functional collaboration

Communication skills

Adaptability

Ownership

Quality orientation

Education

Bachelor's degree

Master's degree in Engineering, Business, or related field

Job description

A global technology services company is seeking a CEO, Head of Global Services to lead growth and operational excellence. This remote role requires 10+ years of experience in managing complex services and a proven track record in strategic leadership. The successful candidate will build operational frameworks and collaborate across functions to deliver exceptional client outcomes. Ideal for adaptable leaders with strong problem-solving skills.