A global technology service provider seeks an EVP of Global Technical Operations to lead strategic and operational leadership for a distributed technology service delivery department. The role demands scaling operations in a fast-paced environment, overseeing global teams, and ensuring optimal service delivery standards. Ideal candidates have over 10 years of IT operations experience, proven success in start-up environments, and a strong grasp of cloud technologies. Exceptional compensation is linked to achieving aggressive key performance indicators.
Qualifications
10+ years in IT operations, technical management, or engineering leadership roles.
Experience with start-up culture and hustle.
Strong knowledge of cloud technologies including AWS, Azure and GCP.
Responsibilities
Lead and develop global technical teams, ensuring 24x7 operational coverage.
Implement ITIL-aligned processes and drive performance.
Oversee end-to-end support operations for critical systems.
Skills
IT operations management
Cloud technologies (AWS, Azure, GCP)
Team leadership
Stakeholder management
Process improvement
Job description
A global technology service provider seeks an EVP of Global Technical Operations to lead strategic and operational leadership for a distributed technology service delivery department. The role demands scaling operations in a fast-paced environment, overseeing global teams, and ensuring optimal service delivery standards. Ideal candidates have over 10 years of IT operations experience, proven success in start-up environments, and a strong grasp of cloud technologies. Exceptional compensation is linked to achieving aggressive key performance indicators.