Chief Private Client Experience Officer

Confidential; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

A confidential luxury fashion brand seeks a Senior Client Experience Leader to oversee and elevate its high-touch service strategy for a selective client base. This role focuses on building trusted relationships and managing private client experiences, including bespoke fittings and exclusive events.

The ideal candidate has 8–12 years of experience supporting ultra-high-net-worth clients in luxury settings and possesses strong emotional intelligence and communication skills. The role offers opportunities for travel and engagement in high-profile events.

Qualifications

• 8–12+ years supporting UHNW or VIP clients in luxury settings.
• Strong track record in high-discretion environments.
• Polished executive presence and comfortable in fast-paced settings.

Responsibilities

• Build and maintain relationships with a selective client base.
• Lead private appointments and high-touch client experiences.
• Partner with leadership to reflect brand identity in client service.

Skills

Building long-term client relationships

Communication skills

Emotional intelligence

Job description

A confidential luxury fashion brand seeks a Senior Client Experience Leader to oversee and elevate its high-touch service strategy for a selective client base. This role focuses on building trusted relationships and managing private client experiences, including bespoke fittings and exclusive events.

The ideal candidate has 8–12 years of experience supporting ultra-high-net-worth clients in luxury settings and possesses strong emotional intelligence and communication skills. The role offers opportunities for travel and engagement in high-profile events.