Senior Sales Consultant

360 Talent; Honolulu (HI); On-site; USD 70,000 - 120,000; Full time

Job summary

360 Talent is seeking a Senior Client Advisor for a Honolulu luxury fashion boutique. You will cultivate a premier client book, delivering an elevated personal shopping experience and building lasting relationships with local and international clientele.

You will lead by example on the sales floor, develop business with VIP clients, and work closely with boutique leadership to consistently meet store targets and uphold the brand’s heritage and service standards.

Qualifications

• Established experience in luxury retail or high-end fashion.
• Proven ability to build a meaningful client book and drive repeat business.
• Strong CRM and clienteling skills with proactive outreach.
• Excellent storytelling and relationship-building on the sales floor.
• Comfort with high-value transactions and discerning clientele.

Responsibilities

• Develop and maintain a portfolio of local and international VIP clients.
• Achieve and exceed sales targets through relationship selling and appointments.
• Provide personalized styling and product recommendations.
• Utilize CRM to schedule appointments and follow up with clients.
• Lead by example on the sales floor and support junior advisors.
• Collaborate with boutique leadership to meet store objectives.
• Stay informed on local luxury market trends and opportunities.

Skills

Luxury retail

Clienteling

CRM

Relationship selling

High-net-worth clients

Sales targets

Tools

CRM software

Job description

Senior Client Advisor - Luxury Fashion | Honolulu

Employment Type: Full-Time

The Opportunity

We are partnering with a prestigious luxury fashion house to identify an experienced Senior Client Advisor for its Honolulu boutique.

This is an exciting opportunity for an established luxury sales professional who thrives on developing meaningful client relationships, building a strong personal business, and delivering an exceptional level of service.

As a Senior Client Advisor, you will act as a trusted luxury advisor to both local and international clientele, combining strong commercial instincts with an elevated, highly personalized approach to clienteling.

Key Responsibilities

• Develop and maintain a strong portfolio of local, international, VIP, and high-net-worth clients, driving repeat business through consistent and thoughtful outreach.
• Achieve and exceed individual sales targets and KPIs through relationship selling, appointment-based business, cross-selling, and client development.
• Deliver an exceptional luxury experience, providing personalized styling and product recommendations based on each client's lifestyle, preferences, and purchasing history.
• Proactively utilize CRM and clienteling tools to identify opportunities, schedule appointments, follow up with clients, and cultivate long-term relationships.
• Develop new business while maximizing existing client relationships through events, new collection launches, private appointments, and personalized outreach.
• Demonstrate sophisticated product knowledge and brand storytelling, confidently representing the Maison's heritage, craftsmanship, and collections.
• Serve as a strong senior presence on the sales floor, leading by example and supporting less experienced Client Advisors when appropriate.
• Partner closely with boutique leadership and the wider team to achieve store objectives and maintain the highest standards of luxury service.
• Remain knowledgeable on the local luxury market, client trends, competitors, and opportunities to grow the boutique's business.

What We're Looking For

• Established experience in luxury retail, high-end fashion, fine jewelry, watches, hospitality, or another high-touch client-facing environment.
• Proven record of achieving or exceeding individual sales targets.
• Demonstrated ability to build and retain a meaningful client book and generate repeat business.
• Strong CRM/clienteling experience with a proactive approach to outreach and appointments.
• Comfortable working with high-value transactions and discerning clientele.
• Polished, confident, relationship-driven, and commercially minded.
• Strong communication and storytelling skills.
• Collaborative mentality with the maturity to act as a positive influence within the wider team.