Chief Platform & Cloud Engineering | SRE & AI Infra

Rapid Ratings International Inc.; New York (NY); Hybrid; USD 145,000 - 175,000; Full time

Benefits offered by this job

Bonus

Flexible work environment

Unlimited PTO

Job summary

RapidRatings is seeking a deeply technical senior leader to own the cloud platform, resilience, security posture, and AI infrastructure powering RapidRatings's products. The role blends systems engineering with modern SRE practice, bridging low-level cloud architecture and high-scale distributed systems.

As AI and developer self-service absorb routine toil, you will lead the SRE team, raise the technical bar for operational excellence, and build paved-road infrastructure for AI agents, copilots,

Qualifications

• Kubernetes at the core. Deep, hands-on experience running production Kubernetes (EKS) at scale — this is the backbone of our platform, not an add-on.
• AWS mastery. Deep, hands-on experience across the native AWS stack (EKS/ECS, IAM, VPC networking, CloudFront, Lambda, RDS/DynamoDB) and infrastructure as code (Terraform / OpenTofu).
• Systems engineering. Strong foundation in Linux internals, networking (TCP/IP, DNS, routing), performance tuning, and operating distributed systems at scale.
• Security & compliance. Direct experience implementing and maintaining SOC 2 and ISO 27001 technical controls within cloud-native environments.
• Software development. Proficiency in Python, Go, or Bash for building platform tooling, custom telemetry, and automated remediation.
• AI/LLM operations. Hands-on exposure to model-hosting patterns, vector databases, API gateways, and LLM orchestration infrastructure.
• Leadership & mentorship. Track record of managing distributed SRE/infrastructure teams, including international squads, while remaining directly involved in architectural design.

Responsibilities

• Own the cloud platform, resilience, security posture, and AI infrastructure powering RapidRatings's products.
• Lead the SRE function to establish telemetry, SLO frameworks, and rigorous root-cause analysis through blameless post-incident reviews.
• Drive self-healing automation that minimises operational overhead and mean-time-to-recovery.
• Design self-service infrastructure patterns so engineering squads ship securely and without friction, while continuously driving cloud cost optimization.
• Oversee AI agents, copilots, and Platform Model Context Protocols (MCPs) infrastructure.

Skills

Kubernetes

AWS

Linux systems

Security controls

Python

Go

AI/LLM ops

Leadership

Tools

Terraform

OpenTofu

Job description

RapidRatings is seeking a deeply technical senior leader to own the cloud platform, resilience, security posture, and AI infrastructure powering RapidRatings's products. The role blends systems engineering with modern SRE practice, bridging low-level cloud architecture and high-scale distributed systems.

As AI and developer self-service absorb routine toil, you will lead the SRE team, raise the technical bar for operational excellence, and build paved-road infrastructure for AI agents, copilots,