Chief performance analyst (Public Safety)

City of Chicago Office of Inspector General; Chicago (IL); On-site; USD 109,000 - 145,000; Full time

Job summary

City of Chicago Office of Inspector General seeks a working supervisor to lead performance analysts within the Public Safety section. You will oversee investigations into policing and accountability operations, guiding data collection, analysis, and reporting.

The role emphasizes developing actionable recommendations and coordinating with CPD, COPA, and CPD’s Bureau of Internal Affairs, with a focus on improving accountability and civil rights outcomes.

Qualifications

• Bachelor’s degree plus five (5) years of work experience in program auditing or operations analysis, OR
• Master’s degree or higher plus four (4) years of work experience in program auditing or operations analysis

Responsibilities

• Supervises performance analysts and senior performance analysts
• Manage teams conducting inquiries into police accountability operations, policies, programs, and practices
• Collect, analyze, and interpret data to identify areas of concern and improvements
• Develop recommendations for police accountability reforms based on best practices and research
• Draft, review, and edit reports with qualitative and quantitative analysis, findings, and recommendations

Skills

Strong work ethic

Excellent written & verbal comms

Leadership & management

Team collaboration

Cross-functional work

Education

Bachelor’s degree +5 years in program auditing or operations analysis

Master’s degree +4 years in program auditing or operations analysis

Job description

Under the guidance of the deputy inspector general for public safety, this position supervises performance analysts and senior performance analysts and helps oversee the day-to-day operations of the Public Safety section, while also coordinating with other OIG sections where appropriate.

The Public Safety section conducts independent, objective evaluations and reviews of the Chicago Police Department (CPD), the Civilian Office of Police Accountability (COPA), and the Chicago Police Board, with the goal of enhancing the effectiveness of public safety, protecting civil liberties and civil rights, and increasing the public’s confidence in the accountability system. The section also conducts inspections of closed disciplinary investigations conducted by COPA and CPD’s Bureau of Internal Affairs.

The section’s distinctive value within the City of Chicago’s public safety oversight system derives from its long-term, systemic perspective on necessary reforms, direct access to and utilization of City data systems, deep institutional knowledge of City operations, and position of independence from all other components of City government.

DUTIES:

• This position performs as a working supervisor
• Manage teams conducting inquiries into selected police and police accountability operations, policies, programs, and practices
• Collect, analyze, and interpret data to identify areas of concern and where improvements are needed
• Develop recommendations for police and police accountability reforms based on best practices and other research
• Conduct site visits to observe operations and interview City staff and other stakeholders
• Draft, review, and edit reports containing qualitative and quantitative analysis, findings, and recommendations on policing and police accountability practices
• Assign projects and actively monitor and guide their progress
• Attend stakeholder meetings and participate in community engagement
• Perform related duties as required

MINIMUM QUALIFICATIONS:

• Graduation from an accredited college or university with a bachelor’s degree, plus five (5) years of work experience in program auditing or operations analysis, OR
• Graduation from an accredited college or university with a master’s degree or higher, plus four (4) years of work experience in program auditing or operations analysis

PREFERRED QUALIFICATIONS:

• Advanced degree in social science, public policy, public administration, or related field
• Experience conducting or managing performance audits and evaluations for a government or non-profit organization
• Experience leading or managing people and teams
• Familiarity with, and demonstrated interest in, law enforcement, criminal justice, and/or civil rights issues
• Knowledge of and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds, and orientations; awareness and consciousness of diversity, inclusion, and equity challenges across communities, but especially for under-serviced and under-represented community members
• Excellent judgment and confidence to discuss police and police accountability policies and procedures with internal and external stakeholders
• Familiarity with Chicago government, Chicago Police Department, and Chicago police accountability system
• Experience developing data collection instruments such as surveys, direct and participatory observation, interviews, focus groups, and literature searches

SKILLS AND ABILITIES:

• Strong work ethic and professionalism
• Excellent written and oral communication
• Excellent leadership, management, communication, and problem-solving skills
• Collaborates with colleagues and thrives in a team-based environment
• Ability to effectively work cross functionally in a fast-paced work environment

ANNUAL SALARY:

Range: $109,464 - $145,368 (annual increases) Starting: $109,464 (non-negotiable); Post successful six-month review $114,336.

BENEFITS:

For information on City of Chicago employees' benefits, please visit our benefits website.

TRAVEL AND SCHEDULE:

Travel outside Chicago is not required. Standard office hours are 9:00 a.m. - 5:00 p.m., flexibility permitted.

RESIDENCY REQUIREMENT:

Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.

KNOWLEDGE SKILL AND ESSAY REQUIREMENT:

A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt: In about 500 words, briefly describe an audit or evaluation you led, including your role, the key challenges or limitations you encountered, how you directed and supported your team in addressing them, and the results, particularly any measurable insights, improvements, or deliverables.

WE VALUE DIVERSITY

The Office of the Inspector General (OIG) is an equal opportunity employer.

OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.

OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.

If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG's Manager of Human Resources Eloise Markham at [e-mail]. Please be prepared to provide information in support of your reasonable accommodation request.

THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.

NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)

The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.