Chief Parent Experience Officer

Young Founders School; New York, Northern (NY, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Founders School seeks a founding Dean of Parents to own the parent-facing experience, ensuring alignment, retention, and advocacy for every family. You report alongside guides and enrollment to shape the family lifecycle and maintain the school model with candor and decisive action.

You will handle escalations, coordinate community moments, and partner with the enrollment team to convert positive family experiences into referrals, while leveraging AI for sentiment tracking and personalized

Qualifications

• 10+ years owning high-trust relationships with ultra-high-net-worth families.
• Experience as GM or Hotel Manager in luxury hospitality or leading family offices.
• Clear, concise communication with founders, investors, and executives.

Responsibilities

• Holding the Standard: educate parents on AI-powered mastery learning and entrepreneurship; coach away from traditional-school expectations.
• Goal Alignment: run 30-minute goal meetings with families; turn vague aims into measurable goals.

Skills

High-trust relationships

Executive communication

AI fluency

On-site NYC work

Job description

Founders School seeks a founding Dean of Parents to own the parent-facing experience, ensuring alignment, retention, and advocacy for every family. You report alongside guides and enrollment to shape the family lifecycle and maintain the school model with candor and decisive action.

You will handle escalations, coordinate community moments, and partner with the enrollment team to convert positive family experiences into referrals, while leveraging AI for sentiment tracking and personalized