Chief of Staff & Strategic Projects Lead

Capital One; Riverwoods (IL); On-site; USD 87,700 - 100,100; Full time

Job summary

Capital One is seeking a Senior Project Manager (Chief of Staff) to lead critical, strategic business initiatives and collaborate with stakeholders to drive direct business impact.

Responsibilities include shaping the rhythm of the business, coordinating leadership meetings, and guiding cross-functional programs from planning through implementation, while maintaining delivery quality and governance.

Qualifications

• Bachelor’s Degree or Military experience.
• 3+ years of Project Management experience.
• PMP, Lean, Agile or Six Sigma certification preferred.
• Strong communication, collaboration, problem-solving and influencing skills.

Responsibilities

• Manage the operational “rhythm of the business” for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
• Lead internal communication strategies and channels to ensure strategic alignment and transparency across the organization.
• Drive associate engagement and culture initiatives, analyzing team sentiment to design impactful programs.
• Work on medium to large-scale cross-departmental projects that directly impact the company.
• Drive cross-functional projects based on defined priorities; ensure scope, timelines and budget are met; identify risks and mitigate as needed.
• Plan, design, manage and execute project plans through feasibility, design, planning and implementation.
• Leverage problem-solving to ensure project plans deliver on intent and maintain documentation.
• Conduct regular meetings with project teams and report progress to stakeholders.
• Partner with project customers to provide strategic and tactical thought partnership to drive delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business processes.

Skills

Communication

Collaboration

Problem-solving

Influencing

Education

Bachelor’s Degree or Military experience

Masters / MBA degree

Tools

PMP / Lean / Agile / Six Sigma

Job description

Capital One is seeking a Senior Project Manager (Chief of Staff) to lead critical, strategic business initiatives and collaborate with stakeholders to drive direct business impact.

Responsibilities include shaping the rhythm of the business, coordinating leadership meetings, and guiding cross-functional programs from planning through implementation, while maintaining delivery quality and governance.