Chief of Staff: Customer Success Ops & Engagement

Guidewire Software; United States; On-site; USD 141,000 - 211,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Company-sponsored retirement plan

Annual bonus eligibility

Job summary

A leading technology firm in the United States is seeking a Chief of Staff to the Chief Customer Success Officer to enhance customer engagement and execute key strategic initiatives. The role demands strong leadership in cross-functional environments, excellent communication skills, and a background in customer success or program management. Candidates with 5+ years of relevant experience are preferred. This full-time position offers a competitive salary along with various employee benefits.

Qualifications

• 5+ years of experience in Customer Success, Business Operations, or Program Management.
• Ability to lead initiatives through influence.
• Excellent organizational skills for managing programs.

Responsibilities

• Lead customer feedback forums and meetings.
• Manage quarterly communications for the organization.
• Support planning for regional events and executive briefings.

Skills

Leadership in cross-functional initiatives

Strong executive communication

Organizational skills

Strategic thinking

Employee engagement experience

Education

Bachelor's degree or equivalent experience

Job description

A leading technology firm in the United States is seeking a Chief of Staff to the Chief Customer Success Officer to enhance customer engagement and execute key strategic initiatives. The role demands strong leadership in cross-functional environments, excellent communication skills, and a background in customer success or program management. Candidates with 5+ years of relevant experience are preferred. This full-time position offers a competitive salary along with various employee benefits.