Chief of Staff

Flam; San Francisco (CA); On-site; USD 140,000 - 230,000; Full time

Job summary

Flam is building the next generation of interactive media and is hiring a Chief of Staff to act as the operational quarterback for the CEO and leadership team. You will work directly with the CEO and support the Head of Sales, GTM Lead, and Partnerships to drive day-to-day execution across the business in a fast, early-stage environment.

This role requires thriving in ambiguity, moving quickly with incomplete information, and helping teams stay aligned as the company scales its US HQ in San

Qualifications

• 5–10 years of experience in business operations, GTM support, or Chief of Staff roles in tech/startups.
• Calm, focused, and reliable under high pace.
• Strong project management and communication skills.
• Experience across Sales, Partnerships, Marketing, Product, and Exec leadership.
• High emotional intelligence and discretion.

Responsibilities

• Work with the CEO and leadership to enable focus, prioritization, and follow-through on strategic initiatives.
• Coordinate across commercial functions with Head of Sales, GTM, and Partnerships.
• Serve as central ops quarterback, linking Product, Marketing, Finance, and Customer Success.
• Lead weekly exec cadences, project trackers, and internal/external communications.
• Own planning logistics, leadership meetings, and investor/board prep.

Job description

Flam is building the next generation of interactive media through its content format. We are an AI-native technology company transforming how brands and consumers interact through immersive, interactive content. Our technology enables rich, app-less experiences that can be launched instantly on smartphones, creating a fundamentally different way for brands to engage consumers. We are backed by leading investors and already work with some of the world's largest brands. We are now building Flicks, our interactive media format for the US market.

Job Overview

Flam is hiring a Chief of Staff to act as the operational quarterback for the CEO and broader leadership team. You’ll work directly with the CEO and closely support Flam’s Head of Sales, GTM Lead, and Partnerships to drive day-to-day execution across the business. You’ll help make sure plans turn into action, meetings lead to outcomes, and the right people stay aligned and moving in sync. This is not a clean, paved runway-it’s a fast, unpredictable, early-stage ride. As one of the first on the ground, you’ll need to thrive in ambiguity, move quickly with incomplete information, and help others stay steady when things shift.

Key Responsibilities

Work side-by-side with the CEO to support focus, prioritization, and follow-through on strategic initiatives

Partner closely with the Head of Sales, GTM Lead, and Head of Partnerships to support coordination across all commercial functions

Act as the central ops quarterback-connecting workflows and decisions across Product, Marketing, Finance, and Customer Success

Run weekly exec cadences, project trackers, and help prep internal and external communications

Own logistics for planning, leadership meetings, briefing docs, investor/board prep, and special GTM projects

Track OKRs and priorities across departments-ensuring accountability and momentum

Manage internal comms to keep teams informed, aligned, and clear on direction

Help shape the rhythm and culture of our new San Francisco HQ-plan team rituals, coordinate events, and help build an environment people want to be part of

Be the go-to “fixer” for operational blockers-solving problems before they become distractions

Requirements

5–10 years of experience in business operations, GTM support, or Chief of Staff roles in tech or startup environments.

Calm, focused, and reliable-you’re who others look to when the pace gets intense

Strong project management and communication skills-you make chaos feel structured

Experienced working across Sales, Partnerships, Marketing, Product, and Exec leadership

High emotional intelligence and discretion-you know what to say, when, and how

Familiar with GTM tools, dashboards, CRM systems (HubSpot/Salesforce), and ops workflows

Comfortable being “first on the ground”- you don’t wait for perfect, you move with purpose

Why Join Flam?

Flam is building the future of AI-native content. We're at the intersection of:

Enterprise Scale: Trusted by Fortune 500 companies

Product Innovation: Transforming how brands communicate

Rapid Growth: Scaling new technology to global enterprises