CHIEF OF POLICY & ORGANIZATIONAL DEVELOPMENT (Program Manager Senior I)

Maryland AG

Baltimore (MD)

On-site

USD 90,000 - 120,000

Full time

3 days ago
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Benefits offered by this job

Tuition reimbursement
Flexible work schedules and telework
Free mass transit in Baltimore & Annap
Generous paid leave
Paid holidays
Health coverage with low out-of-pocket
Employee & employer contributory-pensh
Policy training and leadership dev

Job summary

The Maryland Department of General Services (DGS) is seeking a talented and experienced Program Manager Senior I to serve as Chief of Policy and Organizational Development. This role manages policy research, drafting, standardization, and establishes DGS's first dedicated policy training and leadership development function, including an annual training plan and coaching for staff and emerging leaders.

The Chief collaborates with divisions to build capacity for sound policy, oversees governance

Qualifications

  • Master’s degree in Public Administration, Public Policy, Business Administration, Organizational Development, Organizational Leadership, or related field.
  • Experience leading policy development and organizational development initiatives.
  • Experience advising executive or senior leadership on organizational strategy and policy development.
  • Experience leading enterprise-wide or cross-functional initiatives (planning, process improvement, change management).
  • Experience in Maryland State government or another governmental organization; knowledge of State personnel policies/regulations and SPMS.

Responsibilities

  • Manages the Department's policy research, drafting, and standardization function in support of the Director's policy framework.
  • Leads organizational development by establishing a training and leadership development function, including an annual plan and coaching.
  • Conducts policy research and drafts new and revised department-wide policies reflecting changes and feedback.
  • Governs the policy lifecycle, including templates, approval workflows, and centralized policy tracking.
  • Serves as day-to-day contact for divisions on policy questions and coordinates with other Chiefs on domain policies.
  • Prepares briefing materials for quarterly leadership briefings and contributes to the Policy Effectiveness Report.

Skills

Policy development
Organizational development
Executive advisory
Cross-functional leadership
Policy lifecycle governance

Education

Master’s degree in Public Administration/Public Policy/Business Administration/Organizational Development/Leadership, or related field

Tools

Policy tracking system

Job description

Introduction

The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non‑profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities, engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!

GRADE

STD 0023

LOCATION OF POSITION

Office of the Secretary, 301 West Preston Street, Baltimore, MD 21201

Main Purpose of Job

The Maryland Department of General Services (DGS) is seeking a talented and experienced Program Manager Senior I to serve as Chief of Policy and Organizational Development. This position manages the Department's policy research, drafting, and standardization function and establishes DGS's first dedicated policy training and leadership development function. The Chief works collaboratively with divisions to build their capacity to develop sound and consistent policy. This position reports to the Director of Strategic Policy Initiatives, Innovation, and Compliance and serves as a peer to the Chief Compliance Officer and the Chief of Performance Improvement & Innovation.

POSITION DUTIES
  • Manages the Department of General Services' policy research, drafting, and standardization function in support of the Director's policy framework.
  • Leads organizational development for the agency by establishing DGS's first dedicated training and leadership development function, including an annual training plan, leadership development programming for supervisors and managers, agency-wide policy literacy workshops, training toolkits, and coaching for staff and emerging leaders.
  • Conducts legal, regulatory, and best practice research, and drafts new and revised department-wide policies to reflect legislative changes, operational data, and stakeholder feedback.
  • Serves as the agency's governance authority for the policy lifecycle, including format, templates, drafting standards, approval workflow, and the centralized policy tracking system and Master Review Schedule.
  • Serves as the day-to-day point of contact for divisions on policy questions, facilitates cross-functional working sessions, coordinates with the peer Chiefs on policies within their domains, and maintains external partnership policies such as the Tenant Handbook.
  • Prepares briefing materials for quarterly leadership briefings and contributes metrics to the annual Policy Effectiveness Report.
DESIRED OR PREFERRED QUALIFICATIONS
  • Master’s degree from an accredited college or university in Public Administration, Public Policy, Business Administration, Organizational Development, Organizational Leadership, or a related field.
  • Experience leading policy development and organizational development initiatives, including developing, evaluating, and implementing policies, procedures, strategic initiatives, and organizational improvement efforts.
  • Experience advising executive or senior‑level leadership on organizational strategy, policy development, operational effectiveness, workforce planning, and organizational change.
  • Experience leading enterprise‑wide or cross‑functional initiatives, including strategic planning, process improvement, organizational restructuring, change management, and performance improvement.
  • Experience working in Maryland State government or another governmental organization, with knowledge of State personnel policies, regulations, legislative processes, and/or the State Personnel Management System (SPMS).
SELECTION PROCESS

It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part‑time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application. Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process. Please note that selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired. You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.

BENEFITS
  • Tuition reimbursement, if funding is available, for those who qualify
  • Flexible work schedules and telework opportunities for many positions
  • Free mass transit in Baltimore & Annapolis
  • Generous paid leave that increases with years of service
  • Paid holidays
  • Health coverage with low out‑of‑pocket costs
  • Employee & employer contributory pension plan
FURTHER INSTRUCTIONS

DGS is an Equal Opportunity Employer

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