Chief of Operations & Community Impact

Tulsa Innovation Labs; Tulsa (OK); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Paid holidays

AD&D life insurance

Job summary

Tulsa Responds, an initiative of Tulsa Community Foundation, seeks a Director of Operations in Tulsa, OK. This hands-on leader will build system-wide processes, oversee facilities, HR administration, risk management, and a robust marketing/outreach plan to expand service reach and impact.

You will collaborate with the Executive Director and Management Team to drive strategic plans, monitor KPIs, and ensure efficient operations across programs and partners.

Qualifications

• Bachelor’s degree required in nonprofit management, business administration, or related field.
• Minimum of 7 years of experience leading and managing operations, cross-functional teams.
• Experience managing facilities, vendors, and contracts, including IT providers.
• Experience in marketing/communications/community outreach, bilingual English/Spanish preferred.

Responsibilities

• Lead development and continuous improvement of internal systems, policies, and processes.
• Plan and facilitate strategic planning, operating and marketing/outreach plans with milestones and KPIs.
• Develop and manage marketing/outreach strategies in English and Spanish with measurable goals.
• Oversee HR policies, compliance, staff development, and performance management.
• Manage budgets, procurement, vendor contracts, and financial reporting.
• Lead data management practices and program performance metrics.

Skills

Leadership

Operations

Strategic planning

Budgeting

HR compliance

Vendor management

Facilities management

Data analytics

Education

Bachelor’s degree in nonprofit management, business administration, or related field

Tools

Microsoft Office

Google Workspace

HubSpot

Asana

Slack

Job description

Tulsa Responds, an initiative of Tulsa Community Foundation, seeks a Director of Operations in Tulsa, OK. This hands-on leader will build system-wide processes, oversee facilities, HR administration, risk management, and a robust marketing/outreach plan to expand service reach and impact.

You will collaborate with the Executive Director and Management Team to drive strategic plans, monitor KPIs, and ensure efficient operations across programs and partners.