Director of Operations & Outreach

Tulsa Responds, LLC; Tulsa (OK); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Retirement contributions

Paid time off

Paid holidays

AD&D life insurance

Descripción de la vacante

Tulsa Responds, LLC is seeking a hands-on Director of Operations based in Tulsa, OK to lead cross-functional operations, HR, facilities, and risk management. The role focuses on building robust systems, governance, and scalable processes to support service delivery across the organization.

The position collaborates with the Executive Director and Management Team to drive strategic planning, annual operating plans, and a district-wide marketing and outreach plan in English and Spanish.

Formación

• Bachelor’s degree in nonprofit management, business administration, or related field.
• 7+ years leading operations or administrative cross-functional teams in a dynamic environment.
• Experience managing facilities, vendors, and contracts, including IT providers.
• Experience developing marketing/communications/outreach plans; bilingual English/Spanish is a plus.
• Knowledge of HR policies, process design, risk management, and related compliance.

Responsabilidades

• Develops and manages internal systems, policies, and processes to improve operational efficiency.
• Plans strategic and operating plans with KPIs, timelines, and milestones; monitors progress.
• Leads marketing/outreach planning across English and Spanish audiences; builds partnerships and referrals.
• Oversees HR, facilities, risk management, and IT; aligns practices with organizational policies.
• Manages budgets, procurement, and vendor contracts; ensures cost-effectiveness and controls.

Conocimientos

Operations Leadership

Strategic Planning

HR Management

Policy Compliance

Budgeting

Educación

Bachelor's degree in nonprofit management or related field

Herramientas

Microsoft Office

Google Workspace

HubSpot

Asana

Slack

Descripción del empleo

Tulsa Responds, LLC is seeking a hands-on Director of Operations based in Tulsa, OK to lead cross-functional operations, HR, facilities, and risk management. The role focuses on building robust systems, governance, and scalable processes to support service delivery across the organization.

The position collaborates with the Executive Director and Management Team to drive strategic planning, annual operating plans, and a district-wide marketing and outreach plan in English and Spanish.