Chief IT & Digital Transformation Leader

RiseMe; Santa Fe (NM); On-site; USD 147,000 - 184,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) – Traditional or Roth

Paid Time Off & Holidays

Wellness/Development Programs

Job summary

Del Norte Credit Union is seeking a Senior Vice President of Information Technology to lead technology strategy, operations, and cyber security across digital banking, infrastructure, and core platforms. This role partners with the executive team to align technology with regulatory requirements and member experience, driving innovation and resilience.

The SVP will oversee budgets, vendor management, and high-performing teams while promoting continuous learning and accountable leadership within a

Qualifications

• Eight to ten years of progressive IT leadership experience in IT operations, infrastructure, or service delivery.
• Bachelor's degree in information technology, computer science, engineering, or related field required; master's degree preferred.
• Familiarity with software development environments is preferred but not required.

Responsibilities

• Assist in developing and executing an IT Operations strategy aligned with business objectives and modernization priorities.
• Collaborate with business and project teams to support digital transformation and emerging technologies that enhance efficiency, security, resilience, and member service.
• Oversee the design, maintenance, and optimization of infrastructure including cloud environments, on-premise systems, networks, data centers, storage, and core platforms.
• Ensure high availability, scalability, and reliability of enterprise systems, including core banking.
• Drive standardization, automation, and modernization across infrastructure and operational services.
• Lead IT service delivery functions such as incident, problem, and change management with a focus on continuous improvement and proactive system monitoring.
• Partner with Risk to implement cybersecurity best practices, recovery, business continuity, and failover capabilities. Ensure compliance with NCUA, FFIEC, SOC, and internal policies.
• Oversee budgets, resource allocation, vendor selection, contract management, and service performance.
• Lead, mentor, and develop high-performing teams while fostering a culture of accountability, innovation, collaboration, emotional intelligence, and continuous improvement.

Skills

IT leadership

IT operations

Infrastructure management

Cybersecurity

Strategic planning

Vendor management

ITSM

Enterprise infrastructure

Change management

Business case development

ITIL

Education

Bachelor's degree in Information Technology/Computing/Engineering

Master's degree preferred

Tools

ITIL Framework

ITSM tools

Job description

Del Norte Credit Union is seeking a Senior Vice President of Information Technology to lead technology strategy, operations, and cyber security across digital banking, infrastructure, and core platforms. This role partners with the executive team to align technology with regulatory requirements and member experience, driving innovation and resilience.

The SVP will oversee budgets, vendor management, and high-performing teams while promoting continuous learning and accountable leadership within a