Chief Information Officer (VP, IT) - Destinations

Aramark Correctional Services; Philadelphia (Philadelphia County); On-site; USD 180,000 - 260,000; Full time

Job summary

Aramark Destinations is seeking a visionary VP of IT to lead the IT team and align technology with business goals across the Destinations line of business. You will shape strategy, drive transformation, and manage budgets within the Aramark IT ecosystem.

The role requires strong leadership in hospitality tech, experience with operating systems, booking engines, MarTech, data analytics, and a strategic business mindset. Travel ~25% is expected.

Qualifications

• Bachelor's degree in Information Technology or Business (MBA preferred).
• 10+ years of technology leadership in a large, complex environment.
• Experience in retail or hospitality industries preferred.
• Strong leadership, communication, collaboration and interpersonal skills.
• Ability to align IT with business goals and manage multiple projects.

Responsibilities

• Build and drive a cohesive IT strategy aligned to business goals.
• Define a seamless customer tech experience across platforms.
• Engage with Growth and clients to demonstrate technology value.
• Provide executive leadership and develop the technology team.
• Manage client relationships and IT service delivery.
• Drive financial performance and ROI of IT investments.
• Own the technology roadmap and monitor innovations.
• Travel approximately 25%.

Skills

Technology leadership

Executive communication

Budget management

Vendor management

Strategic planning

Education

Bachelor's degree in IT or Business

MBA or equivalent advanced degree

Job description

Job Description

Chief Information Officer (VP - Information Technology) - Destinations

We are looking for a visionary and innovative VP of IT to lead our IT team within the Destinations Line of Business. This leader will be responsible for creating, aligning and executing our technology strategy with our business goals within the broader Aramark IT ecosystem.

This position, reporting to the Aramark Destinations President, will work closely with other senior executives withing the business and across the enterprise including corporate, to define our go-to market strategy, and work closely to establish and maintain critical relationships with vendors and clients. This role will lead the IT team, lead a wide range of technology projects from large technology transformation projects to smaller deployments, and manage the technology budgets within the Destinations Line of Business.

To be successful in this role, you should have a solid background in Technology management and leadership, in the context of the hospitality industry (Travel, Tourism, and Hotels) and the unique challenges of remote environments. This role will have heavy emphasis on implementing and supporting property operating systems, booking engines, digital marketing technology (Martech) and data analytics and reporting. You should also have excellent communication and problem‑solving skills, as well as have a strategic and business mindset.

About Destinations

At Aramark Destinations, we operate and elevate iconic places‑owned and operated outdoor recreational assets-through trusted partnerships and proven operational expertise. Our commitment to stewardship, guest experience, and sustainable growth ensures every destination thrives for generations to come. From lodging and recreation to dining, retail, sustainability, and large meeting spaces in state‑of‑the‑art conference centres, Aramark Destinations brings deep expertise and trusted leadership to every aspect of operations. We preserve history, protect the environment, and deliver exceptional guest experiences‑seamlessly, responsibly, and with a commitment to the places we serve.

Job Responsibilities

Build and Drive a Cohesive IT Strategy - Set objectives and strategies for the IT department and ensure that they support the vision and mission of the business.

Define a seamless experience for our customers, and how they will interact with tech throughout their experience. Enhance operations through tech enablement.

Provide Growth Support - Engage with our Growth organization & directly with clients to understand needs and demonstrate how technology services can deliver.

Executive Leadership & Presence - Be a trusted advisor to the executive team. Serve as the senior technology leader within the business, guiding and developing our technology team.

Client Relationship Management - Engage directly with Clients to provide guidance on technology services and solutions.

Drive Financial Performance - Provide transparency & ROI to the business as it pertains to IT investments. Manage technology financial performance and advise the business on IT capabilities that can drive operating efficiencies.

Own the Technology Roadmap - Monitor changes or advancements in technology to discover ways the business can gain competitive advantage and deliver innovative solutions.

Travel is expected to be approximately 25% for this role

Qualifications

• Bachelor's degree in Information Technology or equivalent or Business; MBA or equivalent advanced degree preferred.
• 10+ years of Technology leadership in a large, complex environment.
• Prior business unit VP level experience is preferred.
• Experience within retail or hospitality industries is preferred.
• Must demonstrate a solid understanding of the hospitality (Hotels, Resort, and Tourism) industry, its trends, challenges, opportunities, best practices, etc.
• Strong leadership, communication, collaboration, and interpersonal skills
• Ability to influence overall business strategy and align IT with business goals
• Ability to manage multiple projects simultaneously and prioritize effectively
• Ability to work under pressure and handle complex situations

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.