Chief Information Officer (CIO)

New York City; Manhattan (KS); Hybrid; USD 180,000 - 260,000; Full time

Job summary

The NYC Department of Buildings (DOB) seeks a Chief Information Officer to lead the Information Technology bureau and advance the department's mission through a comprehensive technology strategy across 140+ business units.

The CIO will direct IT operations, cybersecurity, digital transformation, and vendor management, reporting to the COO, and collaborating with senior staff to improve service for property owners, architects, engineers, contractors, and tenants.

Qualifications

• Master’s in CS/Business/Public Admin or related field with 6 years IT experience, 4+ in an executive/managerial role.
• BA with 8 years of IT experience, including 4 years in an executive/managerial capacity.
• Equivalent education/experience to option 1 with HS diploma and 6 years IT experience, including 4 in leadership.

Responsibilities

• Collaborate with the Commissioner and executive staff to implement a technology vision and strategy.
• Provide executive IT direction; allocate resources and coordinate bureau activities with other units.
• Lead development of agency-wide IT standards, processes, and performance metrics.
• Promote digital transformation and modernization of legacy systems and automate workflows.
• Oversee cybersecurity measures, compliance with laws and standards, and incident response.
• Coordinate IT budget and vendor contracts; liaison to the Office of Technology and Innovation (OTI).

Skills

Leadership

Attention to detail

Communication

Strategic planning

Time management

Education

Master’s degree in CS / Business / Public Admin

BA with 8 years IT exec experience

Job description

The NYC Department of Buildings (DOB) promotes the safety of all people that build, work, and live in New York City by regulating the lawful use of over one million buildings and construction sites across the five boroughs. With a focus on safety, service, and integrity, the Department enforces the City’s Construction Codes, Zoning Resolution, and the New York State Multiple Dwelling Law. DOB is seeking a Chief Information Officer (CIO) to lead the Information Technology bureau. Under administrative direction of the Department’s Chief Operating Officer (COO), with full latitude for the exercise of independent initiative and judgment, the CIO will oversee development and implementation of a comprehensive technology strategy to advance the Department’s mission, support the operations of 140+ business units, and enhance customer service experience for property owners, architects, engineers, contractors, and tenants across 1.1 million buildings.

• Collaborate with the Department’s Commissioner and executive staff colleagues to develop and implement a vision that utilizes technology to support DOB’s mission and operations
• Provide executive direction on matters regarding information technology (IT); direct the work of staff responsible for the operations of the IT bureau, including the establishment of short- and long-term plans, setting goals, objectives and priorities, allocating resources, including personnel, for the most effective utilization, and establishing and maintaining organizational controls; coordinate the activities of the bureau with other organizational units within the agency, as necessary
• Lead development of agencywide standards, processes, and performance metrics to ensure deliverables are consistent with DOB’s priorities
• Promote digital transformation, modernization of legacy systems, automation of workflows, and enhancement opportunities
• Participate in the formulation and implementation of agency and bureau policies
• Direct cybersecurity measures, safeguarding of information systems and equipment, incident response efforts, and compliance with applicable laws and standards
• Oversee product development and support, system and database administration, network operations, desktop support, customer service, and technology policy Identify and integrate best practices for optimizing system performance, reducing costs, and improving the end-user experience
• Establish key performance indicators (KPIs) for operations, project management, and proposed digital solutions
• Coordinate with internal and external stakeholders in managing IT budget and associated vendor contracts
• Serve as a liaison to the Office of Technology and Innovation (OTI)
• Represent the Commissioner at meetings and conferences concerning IT policy and operational issues and Department activities

REMOTE WORK

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

Minimum Qualifications

1.A master’s in computer science, business administration, public administration, or a related field and six (6) years of satisfactory full-time experience using information technology in computer applications programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least four (4) years of which must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and eight (8) years of satisfactory full-time experience as described above, at least four (4) years of which must have been in an executive, managerial, administrative, or supervisory capacity; or

3.Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least six (6) years of experience as described in "1" above, including the four (4) years of executive, managerial, administrative, or supervisory experience as described in "1" above.

Preferred Skills

- Demonstrated leadership and managerial skills, including managing teams and working with peers across the organization- Outstanding attention to detail and the ability to manage various priorities and deliver under strict deadlines- Ability to communicate complex and technical matters succinctly, both verbally and in writing- Ability to develop, design, and implement long range plans, goals, and objectives- Time management and work prioritization skills – ability to handle multiple tasks under tight deadlines

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.