Chief Information Officer (CIO)

City of New York; New York (NY); Hybrid; USD 114,000 - 264,000; Full time

Job summary

City of New York’s Department of Buildings seeks a Chief Information Officer to lead the Information Technology bureau, directing a comprehensive technology strategy for 1.1 million buildings and 140+ business units across NYC.

The role focuses on digital transformation, modernization, and improving customer service for property owners, architects, engineers, contractors, and tenants. Remote work may be available up to 2 days per week.

Qualifications

• Master's degree in computer science, business administration, public administration, or related field with relevant IT leadership experience.
• Bachelor's degree with 8+ years of experience, including at least 4 years in executive/managerial capacity.
• Equivalent combination of education and experience meeting the required executive/administrative criteria.

Responsibilities

• Collaborate with the Commissioner and senior staff to develop and implement an IT vision that supports DOB's mission.
• Provide executive direction on IT matters; oversee the IT bureau operations, set plans, goals, resources and controls.
• Lead development of agencywide standards, processes, and performance metrics to align with DOB priorities.
• Promote digital transformation, modernization of legacy systems, and workflow automation.
• Direct cybersecurity measures and compliance with laws and standards; oversee IT budget and vendor contracts; liaison with OTI.

Education

Master's degree in computer science, business administration, public administration, or related field

Bachelor's degree with 8+ years of IT leadership experience

Equivalent combination of education and experience with at least 6 years in executive/managerial capacity

Job description

• Salary Band: $150,000+
• Compensation: USD 113,690 - USD 263,748

Job Description

The NYC Department of Buildings (DOB) promotes the safety of all people that build, work, and live in New York City by regulating the lawful use of over one million buildings and construction sites across the five boroughs. With a focus on safety, service, and integrity, the Department enforces the City's Construction Codes, Zoning Resolution, and the New York State Multiple Dwelling Law. DOB is seeking a Chief Information Officer (CIO) to lead the Information Technology bureau. Under administrative direction of the Department's Chief Operating Officer (COO), with full latitude for the exercise of independent initiative and judgment, the CIO will oversee development and implementation of a comprehensive technology strategy to advance the Department's mission, support the operations of 140+ business units, and enhance customer service experience for property owners, architects, engineers, contractors, and tenants across 1.1 million buildings.

Key Responsibilities

• Collaborate with the Department's Commissioner and executive staff colleagues to develop and implement a vision that utilizes technology to support DOB's mission and operations
• Provide executive direction on matters regarding information technology (IT); direct the work of staff responsible for the operations of the IT bureau, including the establishment of short- and long-term plans, setting goals, objectives and priorities, allocating resources, including personnel, for the most effective utilization, and establishing and maintaining organizational controls; coordinate the activities of the bureau with other organizational units within the agency, as necessary
• Lead development of agencywide standards, processes, and performance metrics to ensure deliverables are consistent with DOB's priorities
• Promote digital transformation, modernization of legacy systems, automation of workflows, and enhancement opportunities
• Participate in the formulation and implementation of agency and bureau policies
• Direct cybersecurity measures, safeguarding of information systems and equipment, incident response efforts, and compliance with applicable laws and standards
• Oversee product development and support, system and database administration, network operations, desktop support, customer service, and technology policy Identify and integrate best practices for optimizing system performance, reducing costs, and improving the end-user experience
• Establish key performance indicators (KPIs) for operations, project management, and proposed digital solutions
• Coordinate with internal and external stakeholders in managing IT budget and associated vendor contracts
• Serve as a liaison to the Office of Technology and Innovation (OTI)
• Represent the Commissioner at meetings and conferences concerning IT policy and operational issues and Department activities

Remote Work

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.

Qualifications

1. 1.A master's in computer science, business administration, public administration, or a related field and six (6) years of satisfactory full-time experience using information technology in computer applications programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least four (4) years of which must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing these duties; or
2. 2. A baccalaureate degree from an accredited college or university and eight (8) years of satisfactory full-time experience as described above, at least four (4) years of which must have been in an executive, managerial, administrative, or supervisory capacity; or
3. 3.Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least six (6) years of experience as described in "1" above, including the four (4) years of executive, managerial, administrative, or supervisory experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.