Chief, Hospital Telecommunications & 24/7 Dispatch

Episcopal Health Services, Inc.; New York (NY); On-site; USD 135,000 - 145,000; Full time

Job summary

Episcopal Health Services, Inc. in Far Rockaway, NY seeks a Director of Hospital Telecommunications to lead strategic planning, engineering, and 24/7 operations of the health system’s communications infrastructure and call center.

The role oversees phone networks, nurse call, DAS, paging, and switchboard operations, blending high-availability engineering with patient-experience focus. Requires 7–10 years telecom experience, 3–5 years in healthcare leadership; bachelor’s (Master’s preferred);

Qualifications

• Bachelor’s degree in Telecommunications, Computer Science, Information Technology, Systems Engineering, or a related field; Master’s degree preferred.
• 7-10 years in telecommunications; 3-5 years in a senior healthcare leadership role.
• Experience managing enterprise healthcare communications systems Cisco Unified Communications, Ascom, Vocera.

Responsibilities

• Direct the operational maintenance and modernization of high-availability communication systems across all hospital campuses and outpatient clinics.
• Manage in-building wireless coverage, Distributed Antenna Systems (DAS), emergency two-way radio networks and overhead/paging infrastructure.
• Oversee integration of telecommunications systems with clinical workflows, including Nurse Call systems, mobile communication apps, and physician on-call scheduling software.

Skills

Senior leadership

Telecommunications

Healthcare IT

Budgeting

Regulatory compliance

Education

Bachelor’s degree in Telecommunications, Computer Science, Information Technology, Systems Engineering, or a related field

Master’s degree preferred

Tools

Cisco Unified Communications

Ascom

Vocera

Job description

Episcopal Health Services, Inc. in Far Rockaway, NY seeks a Director of Hospital Telecommunications to lead strategic planning, engineering, and 24/7 operations of the health system’s communications infrastructure and call center.

The role oversees phone networks, nurse call, DAS, paging, and switchboard operations, blending high-availability engineering with patient-experience focus. Requires 7–10 years telecom experience, 3–5 years in healthcare leadership; bachelor’s (Master’s preferred);