Chief Guest Experience Architect (AI-Driven)

Bolt Farm Treehouse, LLC; Whitwell (TN); On-site; USD 120,000 - 190,000; Full time

Job summary

Bolt Farm Treehouse, LLC is seeking a visionary leader to own the entire emotional arc of a Bolt Farm stay, from booking through post-stay follow-up. You will orchestrate Dreamweavers, Hosts, Guest Communications, Spa, Housekeeping, and Maintenance without a middle layer.

The role emphasizes designing service systems, scaling with AI, and delivering memorable guest experiences at full occupancy. No degree requirement; experimentation and real impact welcomed.

Responsibilities

• Own the entire guest journey from pre-arrival to 90 days post-stay.
• Own the Dreamweaver, Host, and Guest Communications teams and the standard they hold.
• Design and deliver four standardized wow moments plus one creative wow per stay at full occupancy.

Job description

Bolt Farm Treehouse, LLC is seeking a visionary leader to own the entire emotional arc of a Bolt Farm stay, from booking through post-stay follow-up. You will orchestrate Dreamweavers, Hosts, Guest Communications, Spa, Housekeeping, and Maintenance without a middle layer.

The role emphasizes designing service systems, scaling with AI, and delivering memorable guest experiences at full occupancy. No degree requirement; experimentation and real impact welcomed.