Chief Experience & Care Operations Leader

Kingsland Walk Senior Living; University City (MO); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Flexible Spending Accounts

Employee Assistance Program (EAP)

Generous Paid Time Off

Bonus & Incentive Opportunities

Benefits start the first of the month

Job summary

Kingsland Walk Senior Living in Missouri seeks a visionary Executive Director to lead daily operations, drive strategic goals, and uphold resident care standards.

You will oversee hiring, training, regulatory compliance, budgets, and partnerships with healthcare providers, while delivering exceptional resident and family experiences.

Qualifications include an Assisted Living Administrator License in Missouri and at least 3 years of senior leadership in a healthcare setting.

Qualifications

• Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field.
• Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
• Excellent communication, interpersonal, and relationship-building skills.
• Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
• Experience with data analysis, customer feedback, and customer experience metrics.
• Passion for delivering exceptional experiences to customers and a commitment to excellence.
• Ability to think creatively, innovatively, and outside the box to drive results.

Responsibilities

• Ensure the efficient and effective day-to-day operations of the community.
• Provide visionary leadership to the community, setting and implementing strategic goals and objectives.
• Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents.
• Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates.
• Ensure compliance with all federal, state, and local regulations.
• Foster effective communication and collaboration with associates, residents, families, and physicians.
• Manage budgets and financial performance to ensure the community's financial success.
• Develop and maintain relationships with local healthcare providers and other community resources.

Education

Assisted Living Administrator License in Missouri

Job description

Kingsland Walk Senior Living in Missouri seeks a visionary Executive Director to lead daily operations, drive strategic goals, and uphold resident care standards.

You will oversee hiring, training, regulatory compliance, budgets, and partnerships with healthcare providers, while delivering exceptional resident and family experiences.

Qualifications include an Assisted Living Administrator License in Missouri and at least 3 years of senior leadership in a healthcare setting.