Chief Commercial Systems & AI Strategy

Holland America Line; Seattle (WA); Hybrid; USD 230,000 - 280,000; Full time

Benefits offered by this job

Cruise and Travel Privileges

Health Benefits

401(k)

Employee Stock Purchase Plan

Professional Development Training

Job summary

A leading cruise line is seeking an experienced Vice President of Commercial Systems Strategy & AI Innovation. This executive-level position in Seattle focuses on overseeing strategic leadership and technology innovation, managing a $20M+ budget and a team of over 30 professionals. The role involves optimizing commercial operations and spearheading AI initiatives that enhance customer engagement and operational efficiency. Candidates should have extensive experience in strategy, team leadership, and AI technologies, making significant impact on business growth and transformation.

Qualifications

• 15+ years of experience in strategy, revenue management, or related fields.
• 8+ years of experience leading large, cross-functional teams.
• 5+ years with AI/ML technologies including recent exposure to generative AI.

Responsibilities

• Oversee enterprise-wide initiatives for commercial system optimization.
• Lead a team responsible for POLAR reservation system enhancements.
• Develop and execute AI strategies for revenue growth.

Skills

Strategic vision

Data science expertise

AI technologies knowledge

Leadership

Project management

Education

Bachelor's Degree in Business or related field

MBA or Master's Degree preferred

Job description

A leading cruise line is seeking an experienced Vice President of Commercial Systems Strategy & AI Innovation. This executive-level position in Seattle focuses on overseeing strategic leadership and technology innovation, managing a $20M+ budget and a team of over 30 professionals. The role involves optimizing commercial operations and spearheading AI initiatives that enhance customer engagement and operational efficiency. Candidates should have extensive experience in strategy, team leadership, and AI technologies, making significant impact on business growth and transformation.