AI Innovation Manager: Lead Prototypes & Strategy

Carnival Cruise Line; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Cruise and Travel Privileges for You &

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional CertificationRe

Job summary

Holland America Line seeks a Manager, AI Innovation to drive hands‑on AI solution development and strategic portfolio support. You will lead Analysts, translate business problems into actionable AI use cases, and build practical tools, prompts, and automations that enhance productivity and guest experience.

You will partner with IT, data, security, and operations to move ideas from intake to production, shaping roadmaps and standards while communicating with executive stakeholders.

Qualifications

• Bachelor’s Degree in Business, Data Science, Computer Science, Information Systems, Engineering, Analytics, or a related field; or equivalent experience.
• Strong working knowledge of generative AI, analytics, automation, prompt engineering, and workflow design.
• Ability to translate ambiguous business needs into structured use cases, requirements, and prototypes.
• Experience building scalable prototypes, documentation, and adoption content.
• Proven ability to partner with IT, data, security, privacy, and operations teams.

Responsibilities

• Lead discovery for AI opportunities across multiple areas and map requirements, risks, and business value.
• Translate challenges into AI use cases, user stories, acceptance criteria, and success metrics.
• Build AI-enabled prototypes, agents, copilots, and workflows for testing by business users.
• Document data needs, controls, and production readiness for scalable implementation.
• Lead testing cycles, synthesize feedback, and guide decisions on scaling or retiring use cases.
• Monitor AI trends and translate them into actionable guidance and playbooks.

Skills

Generative AI knowledge

Problem solving

Stakeholder management

Executive communication

Leadership

Independent work

Cross-functional collaboration

Strategy & roadmapping

Education

Bachelor’s Degree in Business, Data Science, Computer Science, Information Systems, Engineering, Analytics, or related field

Tools

Microsoft Copilot

Power Platform

low-code/no-code tools

analytics platforms

Job description

Holland America Line seeks a Manager, AI Innovation to drive hands‑on AI solution development and strategic portfolio support. You will lead Analysts, translate business problems into actionable AI use cases, and build practical tools, prompts, and automations that enhance productivity and guest experience.

You will partner with IT, data, security, and operations to move ideas from intake to production, shaping roadmaps and standards while communicating with executive stakeholders.