Chief Brand Architect for AI-Driven CX

Everise; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

Everise is seeking a senior brand leader to own the strategy and execution across the firm’s global branding efforts. You will drive positioning, messaging, visual identity, and governance, ensuring consistency from social posts to high-impact RFPs.

You will build a scalable brand system, lead an executive thought leadership program, and manage analyst relations with major firms. Collaboration with Sales and Client Services will convert strategy into revenue-focused content and experiences.

Qualifications

• 10+ years in brand strategy or public relations leadership in B2B enterprise tech, CX, BPO, SaaS, or AI-adjacent industries.
• Experience defining category creation or brand repositioning and managing analyst relations programs.
• Proven ability to lead executive thought leadership and connect brand strategy to revenue.

Responsibilities

• Own the Everise brand strategy end-to-end including positioning, messaging, visual identity, and governance.
• Build a scalable brand system with guidelines, templates, and playbooks for all functions.
• Lead an executive thought leadership program across analyst briefings, publications, and events.
• Own analyst relations with Gartner, Forrester, Everest Group, and similar firms.
• Collaborate with Sales and Client Services to translate strategy into RFPs, decks, and content.
• Grow a digital brand presence through AI-driven search, answer engines, and content.
• Define brand health metrics and track them to demonstrate impact on pipeline.
• Lead and develop a high-performing brand team and external agencies.
• Stay close to market trends in AI and CX to maintain competitive differentiation.

Skills

Brand strategy leadership

Analyst relations ownership

Executive thought leadership

Sales and brand alignment

AI-era digital fluency

Team leadership

Data fluency

Adaptability

Job description

Everise is seeking a senior brand leader to own the strategy and execution across the firm’s global branding efforts. You will drive positioning, messaging, visual identity, and governance, ensuring consistency from social posts to high-impact RFPs.

You will build a scalable brand system, lead an executive thought leadership program, and manage analyst relations with major firms. Collaboration with Sales and Client Services will convert strategy into revenue-focused content and experiences.