Chicken Kitchen Guest Experience Lead

Lowes Foods; Oak Ridge (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods is seeking a Chicken Kitchen Supervisor to oversee daily operations, guest interactions, and staff development in our Oak Ridge, NC location. You will ensure high standards of service, quality, and sanitation while driving sales and profitability.

You will train and mentor team members, manage inventory, and perform PA announcements as needed to maintain a brand-aligned experience for guests.

Qualifications

• Friendly, outgoing personality.
• Active guest engagement and willingness to have fun with guests.
• Ability to supervise people including training and development.
• Effective communication and guest service skills.
• Must be able to lift up to 50 lbs occasionally and stand for extended periods.
• Knowledge of deli and chicken kitchen operations.

Responsibilities

• Ensure guests receive polite, friendly service from all chicken kitchen staff.
• Personally demonstrate superior guest service at all times.
• Achieve sales, shrink and profit goals for the chicken kitchen.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational standards.
• Ensure product quality meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department.
• Provide guidance, orientation, training and feedback to chicken kitchen staff.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary.
• Maintain department’s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Perform PA announcements.

Skills

Guest service

Communication

Teamwork

Sales skills

Training & development

Computers

Deli operations

Tools

Computers

Job description

Lowes Foods is seeking a Chicken Kitchen Supervisor to oversee daily operations, guest interactions, and staff development in our Oak Ridge, NC location. You will ensure high standards of service, quality, and sanitation while driving sales and profitability.

You will train and mentor team members, manage inventory, and perform PA announcements as needed to maintain a brand-aligned experience for guests.