Chicken Kitchen Manager

Lowes Foods; Banner Elk (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods in North Carolina is seeking a Chicken Kitchen Supervisor to lead the department, ensure guest-first service, and maintain operations standards in a fast-paced grocery setting.

You will train staff, manage inventory and labor, uphold sanitation and product quality, and collaborate with store teams to deliver a brand-aligned experience for guests.

Qualifications

• Friendly, outgoing personality and guest engagement focus.
• Ability to supervise and train staff with strong communication skills.
• Experience with deli or kitchen operations and basic computer use.
• Comfort with physical tasks and lifting up to 50 lbs as needed.
• Must be at least 18 years old and able to read directions.

Responsibilities

• Provide polite, friendly service to guests across the chicken kitchen.
• Lead by example to demonstrate superior guest service.
• Meet sales, shrink and profit goals for the kitchen area.
• Maintain inventory and supplies; ensure product quality.
• Operate department per merchandising and operational standards.
• Maintain sanitation and safety per company standards.
• Train and mentor kitchen staff; deliver feedback for performance.
• Handle product prep, receiving, ordering, stocking and guest service.
• Maintain labor budget and scheduling standards.
• Perform PA announcements and other duties as assigned.

Skills

Friendly demeanor

Guest engagement

Team collaboration

Physical stamina

Reading comprehension

Deli and chicken kitchen ops

People supervision

Multi-task learning

Communication & selling

Age requirement 18+

Mobility (bend/kneel/stand)

Supervision communication

Computers proficiency

Job description

Overview

To grow community by supervising and ensuring all Chicken Kitchen hosts provide personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operations standards.

Responsibilities

• Ensure our guests receive polite, friendly service from all chicken kitchen staff.
• To personally demonstrate superior guest service at all times.
• Achieve sales, shrink and profit goals for the chicken kitchen.
• Maintain desired level of inventory and supplies.
• Operate the department according to strict merchandising and operational standards.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure chicken kitchen staff achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Perform PA announcements.

Qualifications

• Friendly, outgoing personality.
• Must be able to actively engage guests. Willingness to have fun with our guests.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli as well as chicken kitchen operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers.