Chick-fil-A Shift Lead

University of Nebraska-Lincoln; Lincoln (NE); On-site; USD 20,000 - 29,000; Full time

Job summary

The University of Nebraska-Lincoln is seeking a Chick-fil-A Shift Lead to join our dining services team. You will provide leadership and supervision to Team Members during your shift, ensuring a high-quality guest experience and adherence to food safety standards.

You will delegate duties, oversee front-of-house and back-of-house operations, train new staff, monitor inventory, and maintain presentation and product quality while delivering excellent customer service, including POS duties and cash

Qualifications

• High school diploma/GED plus three years of food preparation experience.
• Ability to read, write, weigh, and measure.
• The ability to communicate is essential.
• Food Handler’s permit or ability to obtain by passing the Safety and Sanitation test required.

Responsibilities

• Lead and supervise Team Members during shifts to deliver a high-quality guest experience.
• Delegate shift duties and oversee front-end and back-of-house operations.
• Ensure products and ingredients are stocked based on forecasting and maintain food safety standards.
• Train new team members and monitor presentation, quality, and standards.
• Provide excellent customer service, handle POS duties, and manage cash handling.
• Support opening/closing procedures and inventory management.

Skills

Leadership

Communication

Food prep experience

Reading & measurement

Education

High school diploma/GED

Job description

Working Title

Chick-fil-A Shift Lead

Department

Housing: Chick-fil-A-12426

Description Of Work

• Serve as a member of the management team by providing leadership, direction and supervision to Team Members during their shift and ensuring a high – quality experience for guests.
• Provide day-to-day operational leadership:
• By delegating shift duty assignments to staff/students
• Oversee front end and back of restaurant operations
• Ensure products and ingredients are stocked and available based on forecasting
• Training new team members
• Ensure presentation, quality, and food standards are met
• Provide excellent customer service to all guest through front end and back-end operations which may include:
• Greeting all guests in a friendly manner and addressing guest concerns
• Accurately entering orders into the POS system and cashier duties
• Food preparation and monitoring food quality and safety
• Front end and kitchen stocking
• Ingredient preparation
• Inventory, dish machine operation, cleaning duties, opening, and closing procedures

A job as a shift lead is more than just a job. It’s a stepping-stone to a successful future in the world of business.

Schedule varies and includes evenings, late nights, and weekend shifts.

About Us

At the University of Nebraska–Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and recently earned the Lincoln Family Friendly Workplace certification. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

When you join our team as a full-time, regular staff member, you’ll enjoy:

• Generous paid time off, including vacation, sick leave, parental leave, and holidays
• Comprehensive insurance options, including medical, dental, vision, and life coverage
• Employee and dependent scholarship programs to pursue higher education
• Retirement plans with university match
• A workplace culture that values your time outside of work

Learn more about working at UNL : https://go.unl.edu/aboutus

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination

Minimum Required Qualifications

• High school diploma/ GED plus three years of food preparation experience and mastery of all kitchen and dining tasks and attributes; equivalent experience/education considered.
• Ability to read, write, weigh, and measure necessary.
• The ability to communicate is essential.
• Must have the ability to train and lead others.
• Food Handler’s permit or ability to obtain by passing the Safety and Sanitation test required.

Preferred Qualifications

• Supervisory experience.

Posted Salary $18.00/hr minimum