Chick-fil-A Manager

University of Nebraska-Lincoln; Lincoln (NE); On-site; USD 54,738 - 66,903; Full time

Job summary

University of Nebraska-Lincoln seeks a Chick-fil-A Manager to oversee daily operations and drive long-term strategy for the campus restaurant. You will lead hiring, training, and development while ensuring financial performance and inventory planning align with brand standards.

The role emphasizes exceptional customer service, safety compliance, and staff engagement, with schedule variation including evenings and weekends on the Lincoln campus.

Qualifications

• Bachelor’s degree or equivalent education/experience in food-related, business, or hospitality management.
• Four years of food service experience with demonstrated leadership progression.
• Experience managing a cash-handling operation necessary.
• Firm knowledge of excellent food service management practices including production, service styles, team building, hiring, staff development, and training.
• Food Handler’s permit or ability to obtain by passing the Safety and Sanitation test required.

Responsibilities

• Oversee daily operations and long-term strategic management of the Chick-fil-A restaurant on campus.
• Recruit, hire, train, supervise, and develop team members to meet brand and service standards.
• Monitor sales trends, financial performance, and implement strategies to achieve business goals.
• Forecast inventory needs and order supplies to support efficient operations.
• Ensure safety, security, and operational policies are followed and brand standards upheld.
• Foster a safe, welcoming environment for customers and team members.
• Manage customer satisfaction and product quality to uphold UNL and Chick-fil-A standards.

Skills

Leadership

Customer service

Hiring & Training

Cash handling

Operations management

Food service excellence

Brand standards

Education

Bachelor’s degree or equivalent education/experience in food-related, business, or hospitality management

Master’s degree in relevant food/dietetic/hospitality or business field

Tools

Microsoft Office

POS/Cash register systems

Job description

Working Title

Chick-fil-A Manager

Department

Housing: Chick-fil-A-12426

Description Of Work

The Chick-fil-A Manager is responsible for overseeing the daily operations and long-term strategic management of the Chick-fil-A restaurant located in the Nebraska City Union, ensuring operational excellence, exceptional customer service, and achievement of business objectives.

The Chick-fil-A Manager will:

• Demonstrate a commitment to exceptional leadership and customer service
• Foster and maintain a safe, welcoming environment for customers and team members
• Exercise independent judgment and discretion in managing the overall operations of the retail location
• Recruit, hire, train, supervise, and develop team members
• Ensure all staff meet the operational, service, and brand standards of Chick-fil-A and University Dining
• Maintain high levels of customer satisfaction and product quality
• Monitor and manage financial performance, including reviewing sales trends and implementing strategies to achieve business goals
• Forecast inventory needs and order products and supplies to support efficient operations
• Ensure compliance with safety, security, and operational policies and procedures within the store
• Uphold the brand standards for branded restaurant concepts it oversees

Schedule varies and includes evenings, late nights, and weekend shifts.

At the University of Nebraska–Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and recently earned the Lincoln Family Friendly Workplace certification. Our campus is known for its welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination

Learn more about working at UNL : https://go.unl.edu/aboutus

Minimum Required Qualifications

• Bachelor’s or equivalent education/experience. Food-related, business, or hotel/restaurant management field.
• Four years of food service experience with demonstrated career progression, showing increased leadership and responsibility.
• Experience managing a cash-handling operation necessary.
• Must exhibit a firm knowledge of excellent food service management practices to include food production, service styles, team building, hiring, staff development, and training.
• Food Handler’s permit or ability to obtain by passing the Safety and Sanitation test required.

Preferred Qualifications

• Master’s degree in relevant food/dietetic/hospitality or business field.
• Knowledge of cost controls, inventory controls and food safety/sanitation programs necessary.
• Knowledge of personal computers, word processing, spreadsheets, e-mail and internet necessary.

Posted Salary

$60,821/yr. minimum