Chick-fil-A Shift Lead

Cooper Connect; Gaffney (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Vacation

Flexible Scheduling

Overtime Available

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Job summary

Chick-fil-A Gaffney is seeking an enthusiastic and ambitious Shift Lead to join our team. This hands-on management opportunity is designed to give you a career in the nation’s most highly-esteemed restaurant chain. This role provides a clear roadmap for professional growth toward senior leadership.

You will lead a 20+ person team, drive operational excellence, coach rising leaders, and help increase profitability while ensuring exceptional guest service and strict safety standards.

Qualifications

• 1+ years of Leadership experience (Required)
• Ability to close (work until 11pm) at least 3 days per week (Required)
• Self-motivated to seek out learning opportunities
• High character and professionalism
• Hospitality experience (preferred)

Responsibilities

• Deliver operational excellence across all restaurant areas to gain experience operating a multi-million dollar business
• Build high-performance teams by identifying and coaching future leaders
• Manage a team of 20+ people, create an inspiring vision, and hold staff to high standards
• Increase profitability by implementing procedures to reduce costs, boost productivity and promote sales
• Provide the highest quality guest service at all contact points
• Maintain a work environment that promotes food and team safety

Skills

Leadership

Team Building

Customer Service

Job description

• Owner/Operator John Leary has been leading Chick-fil-A Gaffney for over 10 years
  
• Chick-fil-A Gaffney is a high-volume interstate restaurant known for its expansive drive-thru
  
• Annual sales volume is above the chain average of $9 million
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• 401(k)
  
• Paid Vacation
  
• Flexible and Consistent Scheduling
  
• Overtime Available
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  

We are looking for an enthusiastic and ambitious Shift Lead to join our team at Chick-fil-A Gaffney. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths.

Your Impact

• Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi-million dollar business
  
• Building high performance teams, identifying and coaching up-and-coming leaders.
  
• Manage a team of 20+, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Providing the highest quality of guest service through all contact points
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• 1+ years of Leadership experience (Required)
  
• Ability to close (work until 11pm) at least 3 days per week (Required)
  
• Self-motivated to seek out learning opportunities
  
• High character and professionalism
  
• Hospitality experience (preferred)
  
• Passion for Chick-fil-A's values