Chick-fil-A Restaurant Operations Manager

Cooper Connect; Vineland (NJ); Presencial; USD 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Insurance benefits

401(k) plan

Paid vacation

Tuition discounts

Sundays off

Overtime available

Resumo da oferta

Chick-fil-A Cumberland / Landis Ave is seeking an enthusiastic Restaurant Operations Manager to join our team. This hands-on leadership role lets you own development of leaders, drive results, and positively impact both guests and team members.

You'll work with an experienced Owner/Operator and receive strong corporate support. You will deliver operational excellence, build high-performance teams, and coach for high standards while maintaining safety and hospitality as core values.

Qualificações

• 2+ years of Leadership experience.
• Ability to work up to 3 nights per week, with a flexible schedule.
• Strong communication skills with the ability to engage, inspire, and develop others.
• Previous restaurant, hospitality, retail, or other hands-on operational leadership experience preferred.
• Proven track record of developing others.
• Proactive problem-solver who embraces change, takes ownership, and is willing to challenge existing processes.
• Passion for Chick-fil-A's values.

Responsabilidades

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
• Leading and developing restaurant leaders, creating an inspiring vision, coaching and holding people accountable to high standards
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
• Maintaining a work environment that ensures and promotes food & team safety
• Preparing the restaurant for its upcoming reinvestment and anticipated growth through proactive leadership, developing others, and identifying opportunities for operational improvement
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Conhecimentos

Leadership experience

Strong communication

Developing others

Problem-solving

Flexible schedule

Descrição da oferta de emprego

Chick-fil-A Restaurant Operations Manager

Company: Chick-fil-A Cumberland / Landis Ave

• Owner/Operator, Phil Kelley, has been with Chick-fil-A since he was 15 years old, and has been an Operator for 25 years
  
• Phil is the Owner/Operator for both the Cumberland and Landis Ave locations
  
• Phil and his leadership team measure success, not by sales, but by the impact they make on people and the community
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Competitive Compensation
  
• Medical / Dental / Vision / Life Insurance Contribution
  
• 401(k) Retirement Plan
  
• Paid Vacation and Sick Time
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Overtime Available
  

We are looking for an enthusiastic Restaurant Operations Manager to join our team at Chick-fil-A Cumberland / Landis Ave. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in developing leaders, generating results, and impacting the lives of both your team and guests. You will work alongside an experienced Owner/Operator with nearly 30 years of Chick-fil-A experience while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

• Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  
• Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  
• Leading and developing restaurant leaders, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Maintaining a work environment that ensures and promotes food & team safety
  
• Preparing the restaurant for its upcoming reinvestment and anticipated growth through proactive leadership, developing others, and identifying opportunities for operational improvement
  
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals
  
• 2+ years of Leadership experience
  
• Ability to work up to 3 nights per week, with a flexible schedule
  
• Strong communication skills with the ability to engage, inspire, and develop others
  
• Previous restaurant, hospitality, retail, or other hands-on operational leadership experience preferred
  
• Proven track record of developing others
  
• Proactive problem-solver who embraces change, takes ownership, and is willing to challenge existing processes
  
• Passion for Chick-fil-A's values