Chicago Branch Leader: P&L, Growth & Ops Excellence

Addison Group; Elmhurst (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

Addison Group is seeking a proven Leader to head expansion in the Chicago, IL market, owning P&L, people, clients, and growth with corporate backing.

You will oversee daily operations, safety, and service quality while developing a strategic growth plan, managing a pipeline, and representing the company through local networking.

The role requires a Bachelor's in Business or related field and 3–5 years of operations leadership, with strong communication and relationship-building skills.

Qualifications

• Bachelor's degree in Business, Operations, or a related field is required (or equivalent experience).
• 3–5 years of operations management experience.
• Demonstrated P&L ownership and comfort with financial reporting.
• Strong working knowledge of safety compliance and operational standards.
• Proven track record in team development and driving results.
• Skilled at building client relationships and identifying growth opportunities.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily operations — safety, efficiency, compliance, and service quality.
• Maintain facilities, equipment, and assets to uphold professional standards.
• Ensure accountability across teams through clear expectations and oversight.
• Develop and execute a strategic growth plan to meet annual targets.
• Partner with the business development team to maintain a qualified pipeline and close new business.
• Represent the company through local networking, community engagement, and market presence.
• Build and maintain strong relationships with key clients and partners.
• Monitor client feedback and drive service improvements to maximize retention.
• Own P&L — revenue generation, expense control, and financial forecasting.
• Track KPIs and implement improvements to maximize profitability.
• Identify cross-sell and revenue expansion opportunities.
• Recruit, onboard, train, and develop staff.
• Set clear performance expectations; provide coaching and corrective action.
• Foster a culture of accountability, growth, and teamwork.
• Ensure strict adherence to EHS policies and risk-reduction strategies.

Skills

Operations management

P&L ownership

Safety compliance

Team development

Client relationships

Communication skills

Problem-solving skills

Microsoft Office Suite

Education

Bachelor's degree in Business, Operations, or related field

Tools

Microsoft Office Suite

Job description

Addison Group is seeking a proven Leader to head expansion in the Chicago, IL market, owning P&L, people, clients, and growth with corporate backing.

You will oversee daily operations, safety, and service quality while developing a strategic growth plan, managing a pipeline, and representing the company through local networking.

The role requires a Bachelor's in Business or related field and 3–5 years of operations leadership, with strong communication and relationship-building skills.