Branch Manager

Addison Group; Elmhurst (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

Addison Group is seeking a proven Leader to head expansion in the Chicago, IL market, owning P&L, people, clients, and growth with corporate backing.

You will oversee daily operations, safety, and service quality while developing a strategic growth plan, managing a pipeline, and representing the company through local networking.

The role requires a Bachelor's in Business or related field and 3–5 years of operations leadership, with strong communication and relationship-building skills.

Qualifications

• Bachelor's degree in Business, Operations, or a related field is required (or equivalent experience).
• 3–5 years of operations management experience.
• Demonstrated P&L ownership and comfort with financial reporting.
• Strong working knowledge of safety compliance and operational standards.
• Proven track record in team development and driving results.
• Skilled at building client relationships and identifying growth opportunities.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily operations — safety, efficiency, compliance, and service quality.
• Maintain facilities, equipment, and assets to uphold professional standards.
• Ensure accountability across teams through clear expectations and oversight.
• Develop and execute a strategic growth plan to meet annual targets.
• Partner with the business development team to maintain a qualified pipeline and close new business.
• Represent the company through local networking, community engagement, and market presence.
• Build and maintain strong relationships with key clients and partners.
• Monitor client feedback and drive service improvements to maximize retention.
• Own P&L — revenue generation, expense control, and financial forecasting.
• Track KPIs and implement improvements to maximize profitability.
• Identify cross-sell and revenue expansion opportunities.
• Recruit, onboard, train, and develop staff.
• Set clear performance expectations; provide coaching and corrective action.
• Foster a culture of accountability, growth, and teamwork.
• Ensure strict adherence to EHS policies and risk-reduction strategies.

Skills

Operations management

P&L ownership

Safety compliance

Team development

Client relationships

Communication skills

Problem-solving skills

Microsoft Office Suite

Education

Bachelor's degree in Business, Operations, or related field

Tools

Microsoft Office Suite

Job description

Compensation: $95,000 – $125,000 / Annually depending on experience. Performance-based bonus program

Benefits:

• Medical
• dental
• vision
• life
• disability insurance
• 401(k) with employer contributions
• paid time off
• and company holidays

About This Role:

We are a growth-oriented organization in the facilities and environmental services sector seeking a proven Leader to lead expansion in the Chicago, IL market. This is a high-impact opportunity with an already-strong foundation — tenured operations leaders in place, newly hired business development talent ready to execute, and an untapped regional market with real runway.

You'll own the operation. That means P&L, people, clients, and growth — with full corporate backing and resources behind you. The interview process is straightforward: one virtual round, one on-site. We move quickly for the right person.

Responsibilities:

Operations

• Oversee daily operations — safety, efficiency, compliance, and service quality
• Maintain facilities, equipment, and physical assets to uphold professional standards
• Ensure accountability across teams through clear expectations and consistent oversight

Sales & Business Development

• Develop and execute a strategic growth plan to meet or exceed annual targets
• Partner with the business development team to maintain a qualified pipeline and close new business
• Represent the company through local networking, community engagement, and market presence

Client Relations

• Build and maintain strong relationships with key clients and partners
• Monitor client feedback and drive service improvements to maximize retention
• Address concerns promptly and effectively
• Own P&L — revenue generation, expense control, and financial forecasting
• Track KPIs and implement improvements to maximize profitability
• Identify cross-sell and revenue expansion opportunities
• Recruit, onboard, train, and develop staff
• Set clear performance expectations; conduct regular coaching and corrective action as needed
• Foster a culture of accountability, growth, and teamwork

Safety & Compliance

• Ensure strict adherence to EHS policies and procedures
• Monitor safety performance and proactively implement risk-reduction strategies
• Promote a safety-first culture at every level of operations

Requirements & What We're Looking For

• Bachelor's degree in Business, Operations, or a related field — or equivalent experience in a service-based industry
• 3 – 5 years of operations management experience
• Demonstrated P&L ownership and comfort with financial reporting
• Strong working knowledge of safety compliance and operational standards
• Proven track record in team development, performance management, and driving results
• Skilled at building client relationships and identifying growth opportunities
• Excellent communication and problem-solving skills
• Proficient in Microsoft Office Suite and relevant business software

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.