Chef Operator: Lead Scratched-Kitchen & Restaurant Ops

digrestaurants; Jenkintown (PA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

16 weeks parental leave

Health Insurance (Medical, Dental, and

Health Insurance (Medical, Dental, and

Vision)

Paid Time Off

401K Program

Phone Reimbursement

Commuter Benefits

Complimentary DIG Meals

Short-Term Disability

Job summary

DIG is seeking a Chef Operator to build and lead a high-performing kitchen brigade focused on culinary excellence in a fast-paced, innovative operation. You will train, mentor, and develop your team while driving operational efficiency across front- and back-of-house functions.

You will manage PnL aspects, control food costs, and ensure compliance with DOH guidelines, while expanding capabilities and elevating guest experience in a dynamic Dig restaurant environment.

Qualifications

• 3–5 years of kitchen or restaurant management experience.
• Passion for real, good food and leadership to operate a scratch-based kitchen.
• Willingness to roll up sleeves and pitch in wherever necessary.
• Ability to motivate and develop a high-performing team.
• Discipline to create systems and organization in fast changing environments.
• Excellent communication and attention to detail.
• Strong computer skills and ability to navigate multiple digital ordering systems.
• Familiarity with restaurant costing and inventory software.
• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally.

Responsibilities

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team.
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team.
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are followed.
• Troubleshoot technology, systems and offsite ordering platforms as needed.
• Be the face of hospitality with guests and delivery drivers, training concierge roles accordingly.
• Document and communicate employee relations conversations to HR, including performance and GROW model discussions.
• Recruit, interview and onboard new culinarians for the restaurant.
• Review and collaborate on people development plans with Field Leadership for succession planning.
• Communicate updates and goals daily with the team; conduct pre-shifts & chef's tables.
• Uphold Dig's anti-discrimination and anti-harassment policies.

Skills

Leadership

Operations

Training

Communication

Digital systems

Tools

Inventory software

Costing software

Digital ordering systems

Job description

DIG is seeking a Chef Operator to build and lead a high-performing kitchen brigade focused on culinary excellence in a fast-paced, innovative operation. You will train, mentor, and develop your team while driving operational efficiency across front- and back-of-house functions.

You will manage PnL aspects, control food costs, and ensure compliance with DOH guidelines, while expanding capabilities and elevating guest experience in a dynamic Dig restaurant environment.