Chef Operator: Lead a Dynamic Scratch Kitchen

digrestaurants; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Parental Leave

Health Insurance

Paid Time Off

401K

Phone Reimbursement

Commuter Benefits

DIG Meals

Short-Term Disability

Job summary

DIG is seeking a Chef Operator in New York to lead a scratch-based kitchen and drive culinary excellence. You’ll build and mentor a brigade, manage front- and back-of-house operations, and deliver outstanding guest experiences in a fast-paced, growth-driven environment.

As first in command, you’ll oversee PnL, labor, inventory, and menu initiatives, partnering with Chef de Cuisine and Field Leadership to elevate performance and standards across the restaurant network.

Qualifications

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen.
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds).
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant's community.
• The ability to take many variables to fin

Responsibilities

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team.
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged.
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed.
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease.
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals.
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

Job description

DIG is seeking a Chef Operator in New York to lead a scratch-based kitchen and drive culinary excellence. You’ll build and mentor a brigade, manage front- and back-of-house operations, and deliver outstanding guest experiences in a fast-paced, growth-driven environment.

As first in command, you’ll oversee PnL, labor, inventory, and menu initiatives, partnering with Chef de Cuisine and Field Leadership to elevate performance and standards across the restaurant network.