CHEESE SHOP/STEWARD

Kroger Mountain View Foods; Los Angeles (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading grocery chain as a Cheese Shop Steward, where you will create exceptional customer experiences and maintain high standards in food safety and quality. This role involves engaging with customers, managing product displays, and ensuring a clean environment. You will be part of a supportive team dedicated to delivering excellent service and fostering a welcoming atmosphere. Opportunities for growth and flexible scheduling are part of the package.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Must have effective communication skills and excellent knife skills.
• Current food handler’s permit is required once employed.

Responsibilities

• Promote trust and respect among associates and create a welcoming environment.
• Maintain product quality and adhere to food safety regulations.
• Prepare, package, and label ingredients accurately.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Excellent knife skills

Education

High school education or equivalent

Job description

Join to apply for the CHEESE SHOP/STEWARD role at Kroger Mountain View Foods

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Responsible for achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Work closely with Deli department to create an environment that is engaging to customers. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
3. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
4. Offer product samples to help customers discover new items or products they inquire about.
5. Inform customers of cheese specials.
6. Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
7. Measure, prepare, and mix ingredients according to recipes, using a variety of kitchen utensils and equipment.
8. Adequately prepare, package, label, and inventory ingredients in merchandise.
9. Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
10. Label, stock, and inventory department merchandise.
11. Report product ordering/shipping discrepancies to the department manager.
12. Display a positive attitude.
13. Understand the store’s layout and be able to locate products when requested by customers.
14. Stay current with present, future, seasonal, and special ads.
15. Maintain awareness of inventory/stocking conditions and note any discrepancies.
16. Adhere to all food safety regulations and guidelines.
17. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
18. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
19. Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store management of any items in need of repair.
20. Notify management of customer or employee accidents.
21. Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
22. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

1. Effective communication skills
2. Knowledge of basic math
3. Ability to handle stressful situations
4. Excellent knife skills
5. Current food handler’s permit once employed

Desired

1. High school education or equivalent
2. Management experience
3. Retail experience
4. Sous Chef experience
5. Culinary Arts Experience/Background
6. Second language: speaking, reading, and/or writing

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location’s management.

What You’ll Receive From Us

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.