CHEESE SHOP/CLERK

Ralphs; Huntington Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store chain as a customer service associate in Huntington Beach, California. You will create an outstanding customer experience by providing exceptional service, maintaining a clean environment, and assisting in achieving sales goals. With opportunities for growth and a supportive work culture, this role is perfect for those passionate about food and service. Apply today to become part of our family!

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth potential through training

Qualifications

• Gain and maintain knowledge of products sold within the department.
• Offer product samples to help customers discover new items.
• Adhere to all food safety regulations and guidelines.

Responsibilities

• Assist the department manager in achieving sales and profit goals.
• Collaborate closely with the Deli/Baker Merchandising team.
• Ensure proper temperatures in cases and coolers are maintained.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in achieving sales and profit goals, and monitor and control all quality assurance standards. Collaborate closely with the Deli/Baker Merchandising team and the Deli/Bakery department to create an engaging environment for customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Previous Job Experience

• High school education or equivalent
• Comparable retail experience

• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or inquire about products
• Inform customers of Cheese Shop specials
• Provide customers with fresh products they ordered and the correct portion size to prevent shrinkage
• Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment
• Prepare, package, label, and inventory ingredients in merchandise
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action
• Label, stock, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and locate products when requested by customers
• Stay current with present, future, seasonal, and special ads
• Maintain awareness of inventory/stocking conditions and report discrepancies
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
• Practice preventive maintenance by inspecting equipment and reporting needed repairs
• Notify management of customer or employee accidents
• Report safety risks, issues, and illegal activities to store management
• Work cooperatively in high-paced and stressful environments
• Manage conflict reasonably and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed to resolve issues
• Support and assist customers, including minors, individuals with special needs, and older adults
• Perform essential functions of the position with or without reasonable accommodation