Cheese Sales Lead & Customer Experience Champion

Clear Destination Inc.; Lehi, Northern (UT, KY); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Harmons is seeking a Cheese Department Associate to assist the Cheese Sales Manager by delivering exceptional customer service and upholding quality and profitability in the specialty cheese department.

You will help manage inventory, production, pricing accuracy, and signage, while performing cheese prep such as cutting, wrapping, and sampling to customers. Weekend/evening/holiday shifts are required.

Qualifications

• Current Food Handler’s Permit.
• Must have the ability and willingness to learn about cheese, pairings and cooking techniques.
• Must enjoy working with and handling cheese products.
• Should have a passion for preparing, cooking and eating food particularly cheese items.
• Ability to read and follow a recipe.
• Ability to interpret policies and procedures.
• Excellent organization and planning skills.
• Must possess solid communication skills, including verbal and listening skills.
• Ability to work weekends, evenings and holidays.

Responsibilities

• Follows established departmental and store policies and procedures.
• Ensures the quality and freshness of all products and services the specialty cheese department provides.
• Ensures the department is cleaned and sanitized daily and meets the company standards for appearance.
• Assist with maintaining the appropriate product assortment and inventory levels for the department.
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items.
• Delivers excellent customer service to all customers.
• Orders product, creates production sheets to meet needs based on past and projected sales.
• Cuts, wraps, shreds and packages all types of cheeses for presentation and sale in the specialty cheese department and leads others to maintain the same standards.
• Samples cheeses to customers and sells cheeses and products.
• Makes fresh mozzarella, parmesan crisps, and other production items.
• Stocks and sets up olive bar and oil station.
• Determines how much of each cheese should be pre-cut and packaged.
• Responsible for inventory and ordering for the cheese island.
• Sets a professional and positive example to others.
• Communicates openly and frequently with Store Director, Cheese Buyer and other Support staff.
• Provides honest, direct and constant feedback to associates regarding their performance and areas of improvement.
• Slices meats and cheeses to order, provides product suggestions, and assists customers with special orders.
• Ensures company standards for safety, sanitation, service and productivity are maintained.
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused and consistent.
• Quarterly inventory of all specialty cheese products.

Skills

Food Handler's Permit

Cheese knowledge

Communication skills

Organization

Recipe reading

Customer service

Teamwork

Job description

Harmons is seeking a Cheese Department Associate to assist the Cheese Sales Manager by delivering exceptional customer service and upholding quality and profitability in the specialty cheese department.

You will help manage inventory, production, pricing accuracy, and signage, while performing cheese prep such as cutting, wrapping, and sampling to customers. Weekend/evening/holiday shifts are required.