Assistant Cheese Manager

Wilson Farm, Inc.; Lexington (MA); On-site; USD 29,549 - 42,085; Full time

Job summary

A local specialty food retailer in Massachusetts is seeking an Assistant Cheese Manager to support the Cheese Manager in overseeing all aspects of the cheese department. Responsibilities include managing inventory, ensuring product quality, and providing excellent customer service. The ideal candidate should possess strong product knowledge, retail experience, and a passion for cheese. The position starts at $26/hr based on experience.

Qualifications

• Prior experience in specialty food retail, preferably in a cheese or deli department.
• Prior experience in a management role/capacity.
• Knowledge of domestic and international cheeses, proper storage, and cutting techniques.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to lift up to 50 lbs and work on your feet for extended periods.
• Availability to work flexible hours.

Responsibilities

• Assist in daily operations of the cheese department.
• Maintain proper stock levels; monitor inventory.
• Set up and maintain visually appealing cheese displays.
• Provide excellent customer service during shopping.
• Train and support cheese department staff.
• Monitor quality of cheese products regularly.
• Assist in promotional plans and seasonal displays.

Skills

Customer service skills

Knowledge of cheeses

Organizational skills

Interpersonal skills

Job description

Description

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Job Summary

The Assistant Cheese Manager supports the Cheese Manager in overseeing all aspects of the cheese department, ensuring excellent customer service, product quality, and department cleanliness. This role assists in managing inventory, merchandising displays, training staff, and meeting sales goals. The ideal candidate has a passion for cheese, strong product knowledge, and retail experience. This position starts at $26/hr commensurate with experience.

Job Responsibilities & Expectations

• Assist in daily operations of the cheese department, ensuring compliance with food safety and sanitation standards.
• Maintain proper stock levels by monitoring inventory, placing orders, and rotating product.
• Set up and maintain visually appealing and well-stocked cheese displays and merchandising cases.
• Provide excellent customer service by assisting shoppers with product knowledge, pairings, and tastings.
• Train and support cheese department staff, promoting a positive and productive work environment.
• Monitor quality of all cheese products and remove any items past their prime.
• Assist in implementing promotional plans and seasonal displays to drive sales.
• Stay informed about new products, industry trends, and vendor offerings.
• Handle receiving, pricing, and labeling of cheese products accurately.
• Ensure cleanliness and organization of the work area, tools, and refrigeration units.

Qualifications

• Prior experience in specialty food retail, preferably in a cheese or deli department.
• Prior experience in a management role/capacity.
• Knowledge of domestic and international cheeses, proper storage, and cutting techniques.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to lift up to 50 lbs and work on your feet for extended periods.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Preferred Skills

• Experience with cheese slicing, wrapping, and presentation.
• Food safety certification (e.g., ServSafe).
• Passion for artisan food and gourmet products.