Cheese Shop Lead Clerk: Customer Experience Champion

Kroger; Wheaton (IL); On-site; USD 1,791,000 - 2,204,000; Full time

Job summary

Kroger in Wheaton, IL is seeking a friendly, customer-focused Cheese Department Associate to help customers find products, answer questions and sample cheese selections. You will maintain a clean, inviting department, stock inventory and ensure product quality and safety.

You will train and coach teammates, support sales goals, and stay current on ads and cheese specials. The role requires good math and communication skills and a current food handler permit.

Qualifications

• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products in the Cheese department and store
• Gain and maintain knowledge of products and respond to questions and make suggestions
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of cheese specials
• Train and coach associates within the department to perform their duties effectively
• Provide customers with fresh products and correct portions to prevent shrink

Skills

Effective communication

Knowledge of basic math

Education

High school diploma or equivalent

Food handlers permit

Job description

Kroger in Wheaton, IL is seeking a friendly, customer-focused Cheese Department Associate to help customers find products, answer questions and sample cheese selections. You will maintain a clean, inviting department, stock inventory and ensure product quality and safety.

You will train and coach teammates, support sales goals, and stay current on ads and cheese specials. The role requires good math and communication skills and a current food handler permit.