Cheese Counter Lead - Customer Experience Expert

Kroger - Virginia; Charlottesville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger - Virginia in Charlottesville is seeking a customer-focused associate to deliver outstanding service, maintain a safe and clean environment, and support department goals. You will assist customers with product questions, suggest items, and ensure freshness and proper handling of goods.

Responsibilities include training team members, stocking and labeling merchandise, and following food safety procedures.

Qualifications

• Customer service experience preferred.
• Ability to learn product knowledge and make recommendations.
• Strong communication and teamwork skills.

Responsibilities

• Create an environment where customers feel welcome and valued.
• Answer questions about products and assist with selections.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Train and coach associates to perform duties effectively.
• Ensure fresh products and correct portion sizes to prevent shrink.
• Label, stock and inventory department merchandise.
• Maintain food safety practices and proper temperature logs.
• Report discrepancies and safety issues to management.
• Maintain a positive attitude and knowledge of store layout.

Skills

Customer service

Communication

Food safety

Job description

Kroger - Virginia in Charlottesville is seeking a customer-focused associate to deliver outstanding service, maintain a safe and clean environment, and support department goals. You will assist customers with product questions, suggest items, and ensure freshness and proper handling of goods.

Responsibilities include training team members, stocking and labeling merchandise, and following food safety procedures.